Advances in Production Management Systems ... - HAL-Inria

IFIP Advances in Information and Communication Technology

439

Editor-in-Chief A. Joe Turner, Seneca, SC, USA

Editorial Board Foundations of Computer Science Jacques Sakarovitch, Télécom ParisTech, France Software: Theory and Practice Michael Goedicke, University of Duisburg-Essen, Germany Education Arthur Tatnall, Victoria University, Melbourne, Australia Information Technology Applications Erich J. Neuhold, University of Vienna, Austria Communication Systems Aiko Pras, University of Twente, Enschede, The Netherlands System Modeling and Optimization Fredi Tröltzsch, TU Berlin, Germany Information Systems Jan Pries-Heje, Roskilde University, Denmark ICT and Society Diane Whitehouse, The Castlegate Consultancy, Malton, UK Computer Systems Technology Ricardo Reis, Federal University of Rio Grande do Sul, Porto Alegre, Brazil Security and Privacy Protection in Information Processing Systems Yuko Murayama, Iwate Prefectural University, Japan Artificial Intelligence Tharam Dillon, Curtin University, Bentley, Australia Human-Computer Interaction Jan Gulliksen, KTH Royal Institute of Technology, Stockholm, Sweden Entertainment Computing Matthias Rauterberg, Eindhoven University of Technology, The Netherlands

IFIP – The International Federation for Information Processing IFIP was founded in 1960 under the auspices of UNESCO, following the First World Computer Congress held in Paris the previous year. An umbrella organization for societies working in information processing, IFIP’s aim is two-fold: to support information processing within its member countries and to encourage technology transfer to developing nations. As its mission statement clearly states, IFIP’s mission is to be the leading, truly international, apolitical organization which encourages and assists in the development, exploitation and application of information technology for the benefit of all people. IFIP is a non-profitmaking organization, run almost solely by 2500 volunteers. It operates through a number of technical committees, which organize events and publications. IFIP’s events range from an international congress to local seminars, but the most important are: • The IFIP World Computer Congress, held every second year; • Open conferences; • Working conferences. The flagship event is the IFIP World Computer Congress, at which both invited and contributed papers are presented. Contributed papers are rigorously refereed and the rejection rate is high. As with the Congress, participation in the open conferences is open to all and papers may be invited or submitted. Again, submitted papers are stringently refereed. The working conferences are structured differently. They are usually run by a working group and attendance is small and by invitation only. Their purpose is to create an atmosphere conducive to innovation and development. Refereeing is also rigorous and papers are subjected to extensive group discussion. Publications arising from IFIP events vary. The papers presented at the IFIP World Computer Congress and at open conferences are published as conference proceedings, while the results of the working conferences are often published as collections of selected and edited papers. Any national society whose primary activity is about information processing may apply to become a full member of IFIP, although full membership is restricted to one society per country. Full members are entitled to vote at the annual General Assembly, National societies preferring a less committed involvement may apply for associate or corresponding membership. Associate members enjoy the same benefits as full members, but without voting rights. Corresponding members are not represented in IFIP bodies. Affiliated membership is open to non-national societies, and individual and honorary membership schemes are also offered.

Bernard Grabot BrunoVallespir Samuel Gomes Abdelaziz Bouras Dimitris Kiritsis (Eds.)

Advances in Production Management Systems Innovative and Knowledge-Based Production Management in a Global-Local World IFIP WG 5.7 International Conference, APMS 2014 Ajaccio, France, September 20-24, 2014 Proceedings, Part II

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Volume Editors Bernard Grabot LGP ENIT, Tarbes, France E-mail: [email protected] Bruno Vallespir Université de Bordeaux, IMS, Talence, France E-mail: [email protected] Samuel Gomes Université de Technologie de Belfort-Montbéliard, M3M, Belfort, France E-mail: [email protected] Abdelaziz Bouras Qatar University, College of Engineering, ictQatar, Doha, Qatar E-mail: [email protected] Dimitris Kiritsis EPFL/STI-IGM-LICP, Lausanne, Switzerland E-mail: [email protected]

ISSN 1868-4238 e-ISSN 1868-422X e-ISBN 978-3-662-44736-9 ISBN 978-3-662-44735-2 DOI 10.1007/978-3-662-44736-9 Springer Heidelberg New York Dordrecht London Library of Congress Control Number: 2014947357 © IFIP International Federation for Information Processing 2014 This work is subject to copyright. All rights are reserved by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, computer software, or by similar or dissimilar methodology now known or hereafter developed. Exempted from this legal reservation are brief excerpts in connection with reviews or scholarly analysis or material supplied specifically for the purpose of being entered and executed on a computer system, for exclusive use by the purchaser of the work. Duplication of this publication or parts thereof is permitted only under the provisions of the Copyright Law of the Publisher’s location, in ist current version, and permission for use must always be obtained from Springer. Permissions for use may be obtained through RightsLink at the Copyright Clearance Center. Violations are liable to prosecution under the respective Copyright Law. The use of general descriptive names, registered names, trademarks, service marks, etc. in this publication does not imply, even in the absence of a specific statement, that such names are exempt from the relevant protective laws and regulations and therefore free for general use. While the advice and information in this book are believed to be true and accurate at the date of publication, neither the authors nor the editors nor the publisher can accept any legal responsibility for any errors or omissions that may be made. The publisher makes no warranty, express or implied, with respect to the material contained herein. Typesetting: Camera-ready by author, data conversion by Scientific Publishing Services, Chennai, India Printed on acid-free paper Springer is part of Springer Science+Business Media (www.springer.com)

Preface

For the last decades, APMS has been a major event and the official conference of the IFIP Working Group 5.7 on Advances in Production Management Systems, bringing together leading experts from academia, research, and industry. Starting with the first conference in Helsinki in 1990, the conference has become a successful annual event that has been hosted in various parts of the world including Washington (USA, 2005), Wroclaw (Poland, 2006), Linköping (Sweden, 2007), Espoo (Finland, 2008), Bordeaux (France, 2009), Cernobbio (Italy, 2010), Stavanger (Norway, 2011), Rhodos (Greece, 2012), and State College (PA, USA, 2013). By returning to Europe, APMS 2014 took place in Ajaccio (Corsica, France). This issue was organized in a collaborative way, as its organization was supported by four French universities and engineers schools: ENIT-INPT / University of Toulouse, the University of Bordeaux, the University of Lyon and the University of Technology of Belfort-Montbéliard. The topics of APMS are similar to those of the IFIP WG 5.7. They concern all the facets of the systems of production of goods and services. For its 2014 issue, APMS selects the “Innovative and knowledge-based production management in a global-local world” theme, focusing on innovation, knowledge, and the apparent opposition between globalization of the economy and local production. 233 papers were accepted, based on blind peer-review. They were written and proposed by more than 600 authors and co-authors coming from 28 countries. The main review criteria were the paper quality and contributions to science and industrial practice. Accepted papers of registered participants are included in this volume. According to the new standard of APMS conference, full papers have been submitted and reviewed from the outset, allowing for the final proceedings to be available at the time of the conference. Through an open call for special sessions and papers, APMS 2014 sought contributions in cutting-edge research, as well as insightful advances in industrial practice. The intent of the special sessions is to raise visibility on topics of focused interest in a particular scientific or applications area. This year, 21 special sessions were planned. They were consistent with the theme of the conference and focused on key areas of simulation, design, service, process improvement, sustainability, human & organizational aspects, agility and flexibility, maintenance, future and smart manufacturing, ontology, co-evolution of production and society, lean production, factories lifecycle, experience, knowledge & competence, and optimization. Following the tradition of past APMS conferences, the 7th APMS Doctoral Workshop offered Ph.D. students the opportunity to present, discuss, receive

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Preface

feedback, and exchange comments and views on their doctoral research in an inspiring academic community of fellow Ph.D. students, experienced researchers, and professors from the IFIP WG 5.7 community. Three awards were distributed during APMS 2014: – Burbidge Award for best paper, – Burbidge Award for best presentation, – Doctoral Workshop Award. The Scientific Committee, consisting of 78 researchers, most of them being active members of the IFIP WG 5.7, played a key role in reviewing the papers in a timely manner and providing constructive feedback to authors, allowing them to revise their manuscripts for the final draft. Papers in these three volumes are grouped thematically as follows: Volume 1: – Part I: Knowledge Discovery and Sharing: Knowledge management, creative enterprise, quality management, design tools, system engineering, PLM, ontology, decision support system, collaboration maturity, Business Intelligence, enterprise 2.0, etc. – Part II: Knowledge-Based Planning and Scheduling: Scheduling, optimization, production planning and control, assembly line balancing, decoupling points, inventory management, supply chain management, multiechelon supply chain, analytic hierarchy process, enterprise resource planning, decision support systems, problem solving, vehicle routing, physical internet, etc. Volume 2: – Part III: Knowledge-Based Sustainability: Cleaner production, green IT, energy, energy-efficiency, risk management, disturbance management, resilience, end of life, reverse logistics, creative industry, eco-factory, environmental innovation, solidarity economy, social responsibility, glocalization, etc. – Part IV: Knowledge-Based Services: Service production, service engineering, service governance, healthcare, public transportation, customer satisfaction, after sales, smart manufacturing, etc. Volume 3: – Part V: Knowledge-Based Performance Improvement: Performance measurement system, evaluation, quality, in-service inspection, inspection programs, lean, visual management, standardization, simulation, analysis techniques, value stream mapping, maturity models, benchmarking, change management, human behavior modeling, community of practice, etc.

Preface

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– Part VI: Case Studies: sectors (petroleum industry, aeronautic industry, agribusiness, automobile, semiconductors), tools (ERP, TQM, six sigma, enterprise modeling, simulation), concepts (supply chain, globalization), etc. We hope that these volumes will be of interest to a wide range of researchers and practitioners. August 2014

Bernard Grabot Bruno Vallespir Samuel Gomes Abdelaziz Bouras Dimitris Kiritsis

Organization

General Chair Bernard Grabot

ENIT-INPT/University of Toulouse, France

Doctoral Workshop Committee Chair Abdelaziz Bouras

University of Lyon, France & Qatar University, Qatar

Organizing Committee Chair Samuel Gomes Members Cédrick Béler Abdelaziz Bouras Laurent Geneste Raymond Houé Daniel Noyes Bruno Vallespir

University of Technology of Belfort - Montbéliard, France University of Toulouse, France Qatar University, Qatar; Université Lumiere Lyon 2, France University of Toulouse, France University of Toulouse, France University of Toulouse, France University of Bordeaux, France

Organization R-Events

Conference Secretariat Catherine Eberstein Cécile De Barros

University of Technology of Belfort-Montbéliard, France Marie Robert, ENIT-LGP, INP, University of Toulouse, France

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Organization

Sponsors IFIP WG 5.7 Advances in Production Management Systems IODE: Research Federation on Distributed Organizations Engineering GdR MACS: CNRS Research Group on Modelling and Analysis of Complex Systems IRTES: Research Institute on Transports, Energy and Society Mairie d’Ajaccio

Special Sessions Discrete event simulation for distributed production systems Paul-Antoine Bisgambiglia University of Corsica, France The practitioner’s view on “Innovative and Knowledge-Based Production Management in a Global-Local World” Gregor von Cieminski ZF Friedrichshafen AG, Germany Integrated design in collaborative engineering Claude Baron LAAS CNRS, France Service manufacturing systems Toshiya Kaihara

Kobe University, Japan

Process improvement programmes for sustainability Jose Arturo Garza-Reyes University of Derby, UK Sustainable initiatives in developing countries Irenilza de Alencar Nääs Paulista University, Brazil Human and organizational aspects of planning and scheduling Ralph Riedel TU Chemnitz, Germany Agility and flexibility in manufacturing operations D. Jentsch TU Chemnitz, Germany Asset and maintenance management for competitive and sustainable manufacturing Marco Garetti Politecnico di Milano, Italy Manufacturing of the future R.S.Wadhwa

Høgskole i Gjøvik, Norway

Smart manufacturing system architecture Hyunbo Cho Postech University, Republic of Korea

Organization

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Production capacity pooling vs. traditional inventory pooling in an additive manufacturing scenario Jan Holmstr¨ om Aalto University, Finland Ontology based engineering Soumaya El Kadiri

EPFL, Switzerland

Co-evolving production and society in a global-local world Paola Fantini Politecnico di Milano, Italy Lean in high variety, low volume production Erlend Alfnes Norwegian University of Science and Technology, Norway Lean system development ´ Elise Vareilles Ecole des Mines d’Albi, France Managing factories lifecyle in a global-local world Claudio Palasciano Politecnico di Milano, Italy Experience, knowledge and competence management for production systems Laurent Geneste INP-ENIT, France IFIP WG5-7 research workshop Hermann Lödding

Hamburg University of Technology, Germany

Optimization models for global supply chain management Ramzi Hammami ESC Rennes School of Business, France Product Service System information system Thècle Alix University of Bordeaux, France

International Scientific Committee Bruno Vallespir (Chair) Erlend Alfnes Eiji Arai Frédérique Biennier Umit S. Bititci Abdelaziz Bouras

University of Bordeaux, France NTNU Valgrinda, Norway Osaka University, Japan INSA de Lyon, France University of Stratchlyde, UK Qatar University, Qatar; Université Lumière Lyon 2, France Luis Manuel Camarinha-Matos Universidade Nova de Lisboa, Portugal Sergio Cavalieri University of Bergamo, Italy Stephen Childe University of Exeter, UK

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Organization

Byoung-Kyu Choi Gregor von Cieminski Indra Djodikusumo Alexandre Dolgui Slavko Dolinˇsek Guy Doumeingts Heidi Carin Dreyer Eero Eloranta Christos Emmanouilidis Peter Falster Jan Frick Susumu Fujii Marco Garetti Samuel Gomes Bernard Grabot Robert W. Grubbström Gerhard Gudergan Gideon Halevi Bernd Hamacher Hironori Hibino Hans-Henrik Hvolby Ichiro Inoue Harinder Jagdev John Johansen Toshiya Kaihara Dimitris Kiritsis Tomasz Koch Ashok K. Kochhar Andrew Kusiak Lenka Landryova Jan-Peter Lechner Ming K. Lim Hermann Lödding Vidosav D. Majstorovich Kepa Mendibil Kai Mertins Hajime Mizuyama

KAIST, Republic of Korea ZF Friedrichshafen AG, Germany Institute of Technology Bandung (ITB), Indonesia ´ Ecole Nationale Supérieure des Mines de Saint-Etienne, France University of Ljubljana, Slovenia Interop Vlab, France Norwegian University of Technology and Science-NTNU, Norway Helsinki University of Technology, Finland ATHENA, Greece Technical University of Denmark, Denmark Stavanger University, Norway Kobe University, Japan Politecnico Di Milano, Italy Belfort-Montbéliard University of Technology, France University of Toulouse, France Linköping Institute of Technology, Sweden Aachen University of Technology, Germany Hal Tech LTD, Israel University of Bremen, Germany Tokyo University of Science, Japan Aalborg University, Denmark Kyoto Sangyo University, Japan National University of Ireland, Ireland Aalborg University, Denmark Kobe University, Japan EPFL, Switzerland Wroclaw University of Technology, Poland Aston University, UK University of Iowa, USA Technical University of Ostrava, Czech Republic First Global Liaison, Germany University of Derby, UK Hamburg University of Technology, Germany University of Belgrade, Serbia University of Strathclyde, UK Knowledge Raven Management GmbH, Germany Aoyama Gakuin University, Japan

Organization

Dimitris Mourtzis Irenilza de Alencar Nääs Masaru Nakano Gilles Neubert David O’Sullivan Jinwoo Park Henk-Jan Pels Fredrik Persson Alberto Portioli Vittaldas V. Prabhu Mario Rapaccini Asbjörn Rolstad˚ as Jacobus E. Rooda Krzysztof Santarek Paul Schoensleben Riitta Smeds Kathryn E. Stecke Volker Stich Richard Lee Storch Jan Ola Strandhagen Stanislaw Strzelczak Marco Taisch Kari Tanskanen Ilias P. Tatsiopoulos Sergio Terzi Klaus-Dieter Thoben Jacques H. Trienekens Mario Tucci Shigeki Umeda Agostino Villa Hans Wortmann Gert Z¨ ulch

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University of Patras, Greece UNIP- Paulista University, Brazil Keio University, Japan ESC Saint Etienne, France National University of Ireland, Ireland Seoul National University, Republic of Korea Einhoven University of Technology, The Netherlands Link¨ oping Institute of Technology, Sweden Politecnico di Milano, Italy The Pennsylvania State University, USA Florence University, Italy Norwegian University of Science and Technology, Norway Eindhoven University of Technology, The Netherlands Warsaw University of Technology, Poland ETH Zurich, Switzerland Aalto University, Finland University of Texas at Dallas, USA FIR Forschungsinstitut f¨ ur Rationalisierung an der RWTH Aachen, Germany University of Washington, USA NTNU, Norway Warsaw University of Technology, Poland Politecnico di Milano, Italy Helsinki University of Technology, Finland National Technical University of Athens, Greece University of Bergamo, Italy Universität Bremen und Bremer Institut fur Produktion und Logistik GmbH, Germany Wageningen University, The Netherlands Università degli Studi di Firence, Italy Musashi University, Japan Politecnico di Torino, Italy Groningen University, The Netherlands University of Karlsruhe, Germany

Table of Contents – Part II

Knowledge-Based Sustainability Cleaner Production Evaluation Model: Multiple Case Study in the Plastic Industry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dalton Oswaldo Buccelli and Pedro Luiz de Oliveira Costa Neto

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Green IT and Waste Paper in Governmental Institutions: The Proposal of the Infotercio Financial Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nilo Sylvio Costa Serpa, Ivanir Costa, and Rodrigo Franco Gon¸calves

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The Green IT Certification Ruled by the Infotercio Financial Model . . . . Nilo Sylvio Costa Serpa, Ivanir Costa, Diego Dias Rodrigues, and Rodrigo Franco Gon¸calves Project and Work Organization in Solidarity Economy: A first Approach According to Production Engineering . . . . . . . . . . . . . . . . . . . . . . Nilo Sylvio Costa Serpa, Ivanir Costa, Oduvaldo Vendrametto, and Pedro Luiz de Oliveira Costa Neto Agribusiness, Agrienergy and Leadership: The Coaching as a Tool to Guide Talents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nilo Sylvio Costa Serpa, Bruna Brasil S´ a, Ivanir Costa, and Oduvaldo Vendrametto A Multi-objective Mathematical Model Considering Economic and Social Criteria in Dynamic Cell Formation . . . . . . . . . . . . . . . . . . . . . . . . . . Farzad Niakan, Armand Baboli, Thierry Moyaux, and Valerie Botta-Genoulaz

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38

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Brazilian Consumers’ Preference towards Pork . . . . . . . . . . . . . . . . . . . . . . . Sivanilza Teixeira Machado, Irenilza de Alencar N¨ a¨ as, Jo˜ ao Gilberto Mendes dos Reis, and Oduvaldo Vendrametto

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The Behavioural Effects of Extreme Events in Global Supply Chains . . . John Tainton and Masaru Nakano

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Lean and Green – Synergies, Differences, Limitations, and the Need for Six Sigma . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jose Arturo Garza-Reyes, Gabriela Winck Jacques, Ming K. Lim, Vikas Kumar, and Luis Rocha-Lona Small and Medium Enterprises in Brazil: A Comprehensive Study of the Manager’s View of the Business . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Fabio Papalardo, L. Claudio Meirelles, José Benedito Sacomano, and Jayme de Aranha Machado

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The Concept of Sustainability in View of Micro, Small and Medium Brazilian Companies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Claudio L. Meirelles, José Benedito Sacomano, and Fabio Papalardo

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Energy Simulation for the Integration of Virtual Power Plants into Production Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Volker Stich, Ulrich Brandenburg, and Julian Krenge

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Sustainability in Manufacturing Operations Scheduling: Stakes, Approaches and Trends . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Damien Trentesaux and Vittaldas V. Prabhu

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Reverse Logistics of Information and Communication Technology Equipment: A Comparative Assessment of Laws and Programs . . . . . . . . Marinalva Rodrigues Barboza, Rodrigo Franco Gon¸calves, Enrico D’Onofrio, and Ivanir Costa Impacts of Automakers Milk Run Collect System on Suppliers Planning and on Urban City Emissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Claudia Meucci Andreatini, José Benedito Sacomano, and Gilberto Gandelman

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A GRASPxELS for Scheduling of Job-Shop Like Manufacturing Systems and CO2 Emission Reduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sylverin Kemmoe Tchomte and Nikolay Tchernev

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Management Model for Micro and Small Enterprises Supported by Maslow’s Theory: An Option for Graphic Industry in Brazil . . . . . . . . . . . Luiz Fl´ avio Suarez Botana and Pedro Luiz de Oliveira Costa Neto

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Decision Making for Sustainability: Review and Research Agenda . . . . . . Mélanie Despeisse and Doroteya Vladimirova

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Synergizing Lean and Green for Continuous Improvement . . . . . . . . . . . . . Rythm Suren Wadhwa

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Support for Life Cycle Decision-Making in Sustainable Manufacturing – Results of an Industrial Case Study . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Teuvo Uusitalo, Jyri Hanski, Markku Reunanen, and Susanna Kunttu Variety Steering Towards Sustainability: A Coupled Evaluation and Optimization Approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Khaled Medini, Catherine Marie Da Cunha, and Alain Bernard Product Change in a Small Company: Effects on Eco-price and Global Productivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nilson Carvalho, Biagio Fernando Giannetti, Feni Agostinho, and Cecilia Maria Villas Boas de Almeida

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Exploring Alternatives of Accounting for Environmental Liabilities in the Company’s Balance Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Fernando A. Bortuluzi, Feni Agostinho, Cecilia Maria Villas Boas de Almeida, Silvia Bonilla, and Biagio Fernando Gianetti Economic and Environmental Advantage Evaluation of the Reverse Logistic Implementation in the Supermarket Retail . . . . . . . . . . . . . . . . . . . Geraldo Cardoso de Oliveira Neto and Washington Carvalho de Sousa An Approach to Increase Energy Efficiency Using Shutdown and Standby Machine Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Apostolos Fysikopoulos, Georgios Pastras, Aikaterini Vlachou, and George Chryssolouris Environmental and Social Sustainability Practices across Supply Chain Management – A Systematic Review . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Handson Claudio Dias Pimenta and Peter David Ball The Maintenance Function in the Context of Corporate Sustainability: A Theoretical-Analytical Reflexion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . José Barrozo de Souza, José Benedito Sacomano, Sergio Luiz Kyrillos, Francisco José Santos Milreu, and Fabio Papalardo The Effect of Coercive Power on Supply Chain Inventory Replenishment Decisions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ramesh Roshan Das Guru, Amin Kaboli, and Rémy Glardon Evaluation of Sustainable Mass Customized Habitation: The Case of CAP 44 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Alexande Chadeneau, Emilie Dol, Solène Martinez, and Catherine Marie da Cunha

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Sustainability in Manufacturing Facility Location Decisions: Comparison of Existing Approaches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Uwe Dombrowski, Christoph Riechel, and Hannes D¨ oring

246

Manufacturing System Design Decomposition for Sustainability . . . . . . . . Marco Taisch, Bojan Stahl, Gokan May, and Matteo Cocco

254

Managing Supply Chain Disturbances – Review and Synthesis of Existing Contributions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Michael Schenk and Volker Stich

262

A Fuzzy Multi Criteria Approach for Evaluating Sustainability Performance of Third – Party Reverse Logistics Providers . . . . . . . . . . . . . Nadine Kafa, Yasmina Hani, and Abederrahman El Mhamedi

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Civil Construction Workers: Technical Training for Complying with a Market Demanding Sustainability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Carla Caprara Parizi, Irenilza de Alencar N¨ a¨ as, Sivanilza Teixeira Machado, and Denise Sim˜ oes Dupont Bernini

278

The Sustainability and Outreach of Microfinance Institutions . . . . . . . . . . Jaehun Sim and Vittaldas V. Prabhu

286

A Lifecycle Data Management System Based on RFID Technology of EPC Class1 Gen2 v2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Young-woo Kim and Jinwoo Park

294

Creative Economy in Solidarity Economy: A Guide for New Policies . . . . Diego Dias Rodrigues, Nilo Sylvio Costa Serpa, Emilly Moura, Luiz Antˆ onio Gouveia, and José Benedito Sacomano

302

Simulation for Sustainable Manufacturing System Considering Productivity and Energy Consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hironori Hibino, Toru Sakuma, and Makoto Yamaguchi

310

Life-Cycles and Sustainable Supply Chain . . . . . . . . . . . . . . . . . . . . . . . . . . . Nicolas Malhéné and Claude Pourcel

319

Sensitivity Analysis of Reverse Supply Chain System Performance by Using Simulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Shigeki Umeda

326

Comprehensive Improvement of Industrial Energy Efficiency: Pilot Case in a European Rolling Stock Factory . . . . . . . . . . . . . . . . . . . . . . Nils Weinert, Rafael Fink, Christian Mose, Friedrich Lupp, Florian M¨ uller, Jan Fischer, Ingo Bernsdorf, and Alessandro Cannata

334

Optimal Sizing of Energy Storage Systems for Industrial Production Plants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Simone Zanoni and Beatrice Marchi

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Implications for Collaborative Development of Reverse Distribution Network: A System Perspective . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Yulia Lapko, Paolo Trucco, Andrea Trianni, and Cali Nuur

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Importance of Risk Process in Management Software Projects in Small Companies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Marcelo Nogueira and Ricardo J. Machado

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Production of Sustainable Electricity in Landfills: The Case of the Bandeirantes Landfill . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Marise de Barros Miranda Gomes, José Benedito Sacomano, Fabio Papalardo, and Alexandre Erdmann da Silva

366


Cooperation as a Driver of Development and Diffusion of Environmental Innovation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Peter Gerard Higgins and Mohammad Yarahmadi Negotiation Strategy for Economical Reuse in Closed-Loop Supply Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Yoshitaka Tanimizu, Kenta Matsui, Yuusuke Shimizu, Koji Iwamura, and Nobuhiro Sugimura Energy-Aware Models for Warehousing Operations . . . . . . . . . . . . . . . . . . . Vidyuth Anand, Seokgi Lee, and Vittaldas V. Prabhu Anthropocentric Workplaces of the Future Approached through a New Holistic Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Andrea Bettoni, Marco Cinus, Marzio Sorlini, Gokan May, Marco Taisch, and Paolo Pedrazzoli A Proposal of Consumer Driven Framework for Enabling Sustainable Production and Consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jing Shao, Marco Taisch, and Miguel Ortega Mier Environmental Impact and Cost Evaluation in Remanufacturing Business Decision Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Rossella Luglietti, Federico Magalini, Marco Taisch, and Jacopo Cassina Sustainability Assessment and Advisory in Mould&Die: Implementation Challenges and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Marzio Sorlini, Alessandro Fontana, Marino Alge, Luca Diviani, Luca Canetta, and Ingo Specht Green Virtual Enterprise Broker: Enabling Build-to-Order Supply Chains for Sustainable Customer-Driven Small Series Production . . . . . . David Romero, Sergio Cavalieri, and Barbara Resta Towards a Green and Sustainable Manufacturing Planning and Control Paradigm Using APS Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Kenn Steger-Jensen, Heidi Carin Dreyer, Hans-Henrik Hvolby, and Jan Ola Strandhagen

XIX

374

382

390

398

406

415

423

431

442

A Comparison of Homogeneous and Heterogeneous Vehicle Fleet Size in Green Vehicle Routing Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Abdelhamid Moutaoukil, Gilles Neubert, and Ridha Derrouiche

450

The Domestication of Global XPS at Local Production Sites . . . . . . . . . . Hanne O. Finnestrand and Kristoffer Magerøy

458

XX


An Innovative Production Paradigm to Offer Customized and Sustainable Wood Furniture Solutions Exploiting the Mini-Factory Concept . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Paolo Pedrazzoli, Franco Antonio Cavadini, Donatella Corti, Andrea Barni, and Tommaso Luvini Socially Sustainable Manufacturing: Exploring the European Landscape . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Paola Fantini, Cecilia Palasciano, Marco Taisch, Cecilia Berlin, Caroline Adams, and Johan Stahre Integrated Procurement–Disassembly Problem . . . . . . . . . . . . . . . . . . . . . . . Muhammad Khoirul Khakim Habibi, Olga Batta¨ıa, Van-Dat Cung, and Alexandre Dolgui Collaborative Serious Games for Awareness on Shared Resources in Supply Chain Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jannicke Baalsrud Hauge, Matthias Kalverkamp, Margherita Forcolin, Hans Westerheim, Marco Franke, and Klaus-Dieter Thoben The Cornerstone of Sustainability Strategy in Manufacturing Enterprises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . David Opresnik, Marco Seregni, and Marco Taisch Investigating Lean Methodology for Energy Efficient Manufacturing . . . . Alice Bush, Claudio Palasciano, Alberto Portioli Staudacher, Marco Taisch, and Stefano Vitali

466

474

482

491

500 508

Stakeholder Mapping in a Collaborative Project for a Sustainable Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mohamed Mabrouk, Severine Sperandio, and Philippe Girard

518

Environmental and Social Impacts of Mass Customization: An Analysis of Beginning-of-Life Phases . . . . . . . . . . . . . . . . . . . . . . . . . . . . Golboo Pourabdollahian and Frank Steiner

526

Knowledge-Based Services Capacity Planning at a Tactical Level in Hospital Departments . . . . . . . . Agneta Sara Larsson and Anna Fredriksson

535

The Influence of the Customer in Service Production . . . . . . . . . . . . . . . . . G¨ unther Schuh, Christian Fabry, and Philipp Jussen

548


Using a Cooking Operation Simulator to Improve Cooking Speed in a Multiproduct Japanese Cuisine Restaurant . . . . . . . . . . . . . . . . . . . . . . . . . . Takeshi Shimamura, Yoshihiro Hisano, Syuichi Oura, Tomoyuki Asakawa, Toshiya Kaihara, Nobutada Fujii, and Tomomi Nonaka An Analysis of the Advantages, Challenges and Obstacles of Cloud Computing Adoption to an Academic Control System . . . . . . . . . . . . . . . . Eduardo Zied Milian, Mauro M. Spinola, Rodrigo Franco Gon¸calves, and André Leme Fleury Improving Transport and Accessibility through New Communication Technologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Jan Frick Health Tourism in Brazil: The City of Teresina Case . . . . . . . . . . . . . . . . . ´ Atila Melo de Lira, Herbert Gon¸calves Espuny, Pedro Luiz de Oliveira Costa Neto, Reinaldo de Ara´ ujo Lopes, and Josimar Alcantara de Oliveira A Customer Satisfaction Model for Effective Fast Fashion Store Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tomomi Nonaka, Mitsuru Igarashi, and Hajime Mizuyama Innovative Solution for Distance Education in a Developing Region . . . . . Jean Carlos Cavaleiro, Elisˆ angela Mˆ onaco de Moraes, Reinaldo de Ara´ ujo Lopes, and Pedro Luiz de Oliveira Costa Neto Knowledge Management in Public Transportation: Experiences in Brazilian Bus Companies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hélcio Raymundo, Oduvaldo Vendrametto, and Jo˜ ao Gilberto Mendes dos Reis Agricultural Service Center Location Problem: Concept and a MCDM Solution Approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Morteza Zangeneh, Peter Nielsen, Asadolah Akram, and Alireza Keyhani Lean After Sales Service – An Opportunity for OEMs to Ensure Profits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Uwe Dombrowski and Constantin Malorny Attracting Young Talents to Manufacturing: A Holistic Approach . . . . . . Stefano Perini, Manuel Oliveira, Joao Costa, Dimitris Kiritsis, Poul Henrik Kyvsgaard Hansen, Loukas Rentzos, Afroditi Skevi, Hadrien Szigeti, and Marco Taisch

XXI

556

564

572

579

587

595

603

611

618

626

XXII


Eco-process Engineering System for Collaborative Product Process System Optimisation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Juhani Heilala, Reino Ruusu, Jari Montonen, Saija Vatanen, Carlos Kavka, Fabio Asnicar, Sebastian Scholze, Alberto Armiojo, and Mario Insunza Reference Ontologies to Support the Development of New Product-Service Lifecycle Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Claire Palmer, Esmond Neil Urwin, Jose Miguel Pinazo-S´ anchez, Francisco S´ anchez Cid, Sonja Pajkovska-Goceva, and Robert Ian Marr Young Modelling Requirements in Service to PLM for Long Lived Products in the Nuclear Field . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Albéric Cornière, Virginie Fortineau, Thomas Paviot, Samir Lamouri, Jean-Louis Goblet, Audrey Platon, and Cécile Dutertre Toward Manufacturing System Composability Analysis: A Use Case Scenario . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Boonserm (Serm) Kulvatunyou, Evan Wallace, Nenad Ivezic, and Yunsu Lee Hospital Planning Environment Variables Applied in Practice: A Multiple Danish Case Study . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Vivi Thuy Nguyen, Anita Friis Sommer, Kenn Steger-Jensen, and Hans-Henrik Hvolby The Misalignment between Hospital Planning Frameworks and their Planning Environment – A Conceptual Matching Approach . . . . . . . . . . . Vivi Thuy Nguyen, Anita Friis Sommer, Kenn Steger-Jensen, and Hans-Henrik Hvolby

634

642

650

658

667

675

Understanding Customer Needs to Engineer Product-Service Systems . . . Fabiana Pirola, Giuditta Pezzotta, Daniela Andreini, Chiara Galmozzi, Alice Savoia, and Roberto Pinto

683

Service Performance Assessment: A PI Toolset Methodology for VEs . . . Alessandra Carosi, Mohammadreza Heydari, Christian Zanetti, Marco Taisch, and Yves Ducq

691

Programming Integrated Surgical Operations and Preventive Maintenance Activities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Michel Gourgand, Janvier Pensi, and Alain Tanguy

699

Author Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

707