AIM 2013 Human Resources Certificate Series Brochure

2013

Human Resources Certificate Series

Associated Industries of Massachusetts One Beacon Street | 16th Floor Boston, MA 02108 www.aimnet.org | 800.470.6277

Level 1 and Level 2 The most successful companies in Massachusetts trust AIM to train their employees. Why not join them? AIM’s Level 1 and Level 2 Human Resource Certificate Series offer your HR staff the skills they need to handle an increasingly complex world. Participants learn practical skills that help your company’s bottom line immediately—from an overview of HR fundamentals to advanced sessions on workplace incident investigations. AIM employs professional HR instructors with more than 300 years of combined experience who deliver high-quality, cost-effective programs to fit any business—small, medium or large.

Certification Participants who complete at least eight modules within the same level will receive a certificate of completion as a means of demonstrating a foundational level of professional competence. Completion of HR Level 1 is not required to enroll in HR Level 2.

Continuing Education Credits This certificate series has been approved for PHR and SPHR recertification through the Human Resources Certification Institute (HRCI).

The HR 1 and HR 2 series: • are each completed in five days (10 half-day modules, one day per week for five weeks) • are flexible—participants can take one or two modules, or all 10 • provide a practical, real-world approach to HR—not academic or theoretical • focus on the myriad issues HR professionals face on a day-to-day basis

2013 Health Care Cost Containment Certificate Series Build Your Own Long-Term Strategy Managing health insurance costs is a complex challenge that includes everything from plan design to working with brokers to employee education. It’s not something you master in a quick seminar. Don’t be a health insurance do-it-yourselfer. Build your long-term health insurance cost-control strategy as part of an expert-led working group. Experienced instructors and interesting colleagues will provide you with the practical roadmap you need to create sustainable savings and quality in the health coverage you provide to employees. Leave with a fully-vetted long-term strategy to control your organization’s health insurance premiums, along with tactics for working with employees to make that strategy successful. And that’s not all. Register two members of your staff to attend the series and send a third colleague free.

costs AIM Member / entire series:

$1360

AIM Member / individual class:

$150

Non-Member / entire series:

$1885

Non-Member / individual class:

$205

2013

Human Resources Certificate Series Level 1 and Level 2

Full Series Discounting: 3 participants from your company for the price of 2! Continental breakfast and lunch is provided for full-day attendees.

Reach for Human Resources Excellence Reach for Human Resources Excellence

locations Bridgewater:

AIM Office, One Lakeshore Center

Burlington:

AIM Office, 54 Third Avenue

Holyoke*:

The Delaney House, 3 Country Club Road

Multiple Attendee Discount! Register Three for the Series at the Price of Two!

Marlborough: AIM Office, 290 Donald J. Lynch Boulevard

times Morning classes: 8:00 a.m. – 11:30 a.m. Afternoon classes: noon – 3:30 p.m. * Holyoke sessions are from 8:30 a.m. – noon and 12:30 p.m. – 4:00 p.m.

“The role of the human resources professional is consistently evolving for every organization. Education with regard to the core basics and advanced strategy is essential to organizational success” Gary MacDonald Executive Vice President Employer’s Resource Group

This program has met HRCI’s criteria to be pre-approved for recertification credit. The use of this seal is not an endorsement by HRCI of the program’s quality.

These programs and services are provided for educational and informational purposes only and are not intended for and should not be construed as legal advice by Associated Industries of Massachusetts, Inc. ©2013 Associated Industries of Massachusetts, Inc.

Human Resources Certificate Series Registration Form Register online at www.aimnet.org or call Carolyn Stowe at 617.488.8332 or [email protected].

Complete this form and fax to 617.536.6785 or mail to AIM Employer’s Resource Group One Beacon Street, 16th Floor, Boston, MA 02108

HR Level 1 Certificate Series


Yes, I would like to attend at the following location:


 Bridgewater  Burlington  Holyoke  Marlborough Please register me for the following class(es):  HR Certificate Program Level 1 (Entire Series)  Class 1: The Role of Human Resources  Class 2: Employee Selection Process  Class 3: Managing Employee Leaves  Class 4: Employment Law—HR’s Responsibility  Class 5: Personnel Records and Employee Handbooks  Class 6: Threat Management—HR’s Role  Class 7: Compensation Basics  Class 8: Employee Benefits Programs  Class 9: Managing Difficult Discussions  Class 10: Developing an Effective HR Style

 Burlington  Holyoke Please register me for the following class(es):

Name:_____________________________________________________________

Title: ____________________________________________________________

Company:__________________________________________________________

E-mail:____________________________________________________________

Ten half-day modules, over five weeks. Take one or take all ten.

 HR Certificate Program Level 2 (Entire Series)  Class 1: Developing Effective Relationships  Class 2: Effective Employee Communication  Class 3: Compensation Design  Class 4: Performance Appraisal Programs  Class 5: HR’s Role in Managing Change  Class 6: Ethics in Business—HR’s Unique Position  Class 7: Employee Training and Development  Class 8: Workforce Reductions and Terminations  Class 9: Workplace Incident Investigations  Class 10: Problem Solving—Human Resources’ Role

Mailing Address:_____________________________________________________ Mailing Address:_____________________________________________________

Payment Options:

Phone:____________________________________________________________

 Check enclosed (payable to Associated Industries of Massachusetts, Inc.)

Fax: _____________________________________________________________

 Invoice me (members only)

REGISTER AT AIMNET.ORG/EDUCATION-TRAINING OR CALL 800.470.6277

2013









$1360


$150


$1885


$205

2013






Burlington:


Holyoke*:
















Name:_____________________________________________________________

Title: ____________________________________________________________

Company:__________________________________________________________

E-mail:____________________________________________________________




Payment Options:

Phone:____________________________________________________________


Fax: _____________________________________________________________



Human Resources Certificate Series Level 1

Managing Employee Leaves • Leave laws and who they apply to

• The importance of compensation management


Bridgewater | Burlington | Holyoke* | Marlborough

• Requirements of recordkeeping and documentation

• Compensation terminology

Burlington | Holyoke

• Family Medical Leave Act, ADA, workers compensation and

• Establish the company’s pay philosophy as a first step

anti-discrimination • Discretionary leaves—vacation, sick, holidays, personal time • Legal issues commonly associated with time off

• Know the building blocks of a compensation program, including

Gain a comprehensive overview of the myriad issues HR professionals face on a day-to-day basis. This fiveday series covers the entire human resource function, from employment law to benefits to performance management.

Class 7 - Morning

Employment Law—HR’s Responsibility Class 4 - Afternoon

This program is designed for individuals new to HR, specialists seeking to broaden their knowledge, and generalists who need a refresher or training in specific areas.

The Role of Human Resources

job analysis, job description, and job evaluation • Learn to create a base-pay program, including a compensation structure • Explore other compensation strategies

Employee Benefits Programs

• Concept of employment-at-will

Class 8 - Afternoon

• State and federal employment laws

• Understand the importance of “total compensation”

• Impact of case law and company practices

• Distinguish between mandatory and optional benefits

• Employee privacy

• Appreciate the history and evolution of benefits

• Required forms and policies

• Understand regulatory issues • Review health and welfare plans

Personnel Records and Employee Handbooks

Class 1 - Morning

Class 5 - Morning

• The evolution of human resources as a business partner

• Legal requirements of personnel, medical and other records

• Align the efforts of HR with the goals of the organization • Find and keep the best people • Understand organizational culture and the implications for HR • Foresee barriers to success • Examine the real cost of turnover

• Understand the true meaning of performance management

• Provides the nuts and bolts of drafting a handbook

• Effectively utilize the performance appraisal process

• Strategies for implementation

• Use a “corrective action” approach as opposed

Class 6 - Afternoon • Drugs and alcohol—the importance of well-developed

Class 2 - Afternoon

policies • Workplace violence—including preventive measures and effective response • Workers Compensation—responding correctly to workplace injuries • OSHA overview • Data Security—the law and HR’s role

• Perform an effective and structured “HR” interview • Control the interview environment • Conduct effective reference checks • Assess hiring costs across the range of applicant sources • Develop and manage an efficient process

Class 9 - Morning

• Learn to write effective policies

Threat Management—HR’s Role

Employee Selection Process

Today’s HR practitioner is a strategic business partner supporting an organization’s people-related initiatives. AIM’s Human Resources Certificate Series Level 2 provides an in-depth and strategic review of human resource topics designed to empower the HR practitioner in his or her critical role as change agent, problem solver, and relationship builder. This program is designed for individuals who have two or more years of HR experience or who have completed our Level 1 program. It is also recommended for the more senior generalist who wants a refresher or in-depth knowledge of a specific topic area.

Bridgewater

Marlborough

Holyoke*

Burlington


2/27

5/3

9/6

9/27


2/27

5/3

9/6

9/27

Managing Employee Leaves

3/6

5/10

9/13

10/4

Employment Law—HR’s Responsibility

3/6

5/10

9/13

10/4


3/13

5/17

9/20

10/11


3/13

5/17

9/20

10/11

Compensation Basics

3/20

5/24

9/27

10/18


3/20

5/24

9/27

10/18

Managing Difficult Discussions

4/3

5/31

10/4

10/25

Developing an Effective HR Style

4/3

5/31

10/4

10/25

to “discipline” • Recognize the critical importance of written documentation • Objectively examine the discharge process • Learn to deal with the aftermath, such as privacy issues

Developing an Effective HR Style Class 10 - Afternoon • Define your personal style • Learn to recognize the strengths and weaknesses of

various styles • Flex your style for greater success • Recognize how people respond differently under stress • Increase versatility and polish your personal approach

2013 HR Roundtables In addition to our educational seminars, AIM offers HR professionals the opportunity to join expertly moderated, regular discussions around issues, industry trends, and the latest developments affecting human resources. Join fellow HR professionals and expert guests at one of six locations throughout Massachusetts.

Compensation Design

Employee Training and Development

Class 3 - Morning

Class 7 - Morning

• Linking compensation strategy to business strategy

• Obtaining management support for development initiatives

• Compensation system components

• Role of the HR/training coordinator

• Compensation system comparisons—(ranking, point factor, etc.)

• Tools for determining training needs

• Developing the program

• Training proposal/grant applications

• Compensation program trends

• Do’s and dont’s of training • Public seminars

Performance Appraisal Programs Class 4 - Afternoon

Workforce Reductions and Terminations Class 8 - Afternoon

• Defining goals • Elements of a sound performance management system

• Definitions—“layoff” vs. “termination”

• Purpose of performance appraisal

• Alternatives to layoffs

• Management’s responsibility

• Developing and defending selection criteria

• Appraisal tools and techniques

• WARN Act considerations

• Making the system work—the HR role

• Separation/severance agreements

• Emerging trends—traditional vs. cutting edge

• Legal requirements (wages, benefits, FMLA, etc.) • Communicating the layoff • Dealing with the aftermath

HR’s Role in Managing Change


• Why proper recordkeeping is essential

• Explore the multi-dimensional world of HR

HR1 course schedule

Compensation Basics

Class 3 - Morning

Developing Effective Relationships Class 1- Morning • The value of collaborative relationships (to your

organization/to you) • Exploring the barriers to partnerships • Understanding influencing strategies • Building organizational trust • The delicate HR balancing act

Effective Employee Communication Class 2 - Afternoon

Class 5 - Morning • Understanding the factors that derail organizational change efforts • Recognizing and managing through resistance • Practicing techniques for leading transitions • Developing a personal plan for thriving during change

make on business results • Understanding the unique role that HR can play • Applying four key elements to any employee communication program • A sharing of best practices regarding programs such as suggestion systems, recognition awards, surveys, company newsletters, surveys and orientations

Class 9 - Morning • Defining a workplace incident • Why investigations are a critical employer issue • The step-by-step investigation process

Ethics in Business—HR’s Unique Position

• Confidentiality and privacy issues • Critical documentation

Class 6 - Afternoon • Enhancing your judgment, influence, and comfort level with the

decisions you make • Learning a framework for examining ethical dilemmas • Gaining insight into organizational expectations and legal

• Understanding the impact that effective communications can

Workplace Incident Investigations

• Harassment and discrimination complaints—a closer look

Problem Solving—Human Resources’ Role Class 10 - Afternoon • The real problem—getting to the bottom of the issue

considerations in business • Practicing with real-life, pragmatic issues faced by HR professionals

• Identifying the best solution • Conflict—it’s not always a bad thing

HR2 course schedule

HR Roundtables schedule Berkshires

1/23, 3/27, 5/22, 9/25, 11/20

Noon-2:00 pm Wednesdays

Chelmsford

1/22, 2/26, 3/26, 4/23, 5/28, 6/25, 7/23, 8/27, 9/24, 10/22, 11/19, 12/17

8:00-10:00 am Tuesdays

Pioneer Valley

1/16, 2/13, 3/20, 4/24, 5/15, 6/19, 7/17, 8/21, 9/18, 10/16, 11/20, 12/18

8:00-10:00 am Wednesdays

Taunton

1/24, 2/28, 3/28, 4/25, 5/23, 6/27, 7/25, 8/22, 9/26, 10/24, 11/21, 12/19

Noon-2:00 pm Thursdays

Woburn

1/16, 2/13, 3/20, 4/24, 5/15, 6/19, 7/17, 8/21, 9/18, 10/16, 11/20, 12/18


Worcester

1/24, 2/28, 3/28, 4/25, 5/23, 6/27, 7/25, 8/22, 9/26, 10/24, 11/21, 12/19

8:00-10:00 am Thursdays

Burlington

Holyoke*

Developing Effective Relationships

3/6

10/18

Effective Employee Communication

3/6

10/18

Compensation Design

3/13

10/25

Performance Appraisal Programs

3/13

10/25


3/20

11/1


3/20

11/1


3/27

11/8

Workforce Reductions and Terminations

3/27

11/8


4/3

11/15

Problem Solving—Human Resources’ Role

4/3

11/15


Managing Employee Leaves • Leave laws and who they apply to

• The importance of compensation management


Bridgewater | Burlington | Holyoke* | Marlborough

• Requirements of recordkeeping and documentation

• Compensation terminology

Burlington | Holyoke

• Family Medical Leave Act, ADA, workers compensation and

• Establish the company’s pay philosophy as a first step

anti-discrimination • Discretionary leaves—vacation, sick, holidays, personal time • Legal issues commonly associated with time off

• Know the building blocks of a compensation program, including

Gain a comprehensive overview of the myriad issues HR professionals face on a day-to-day basis. This fiveday series covers the entire human resource function, from employment law to benefits to performance management.

Class 7 - Morning

Employment Law—HR’s Responsibility Class 4 - Afternoon

This program is designed for individuals new to HR, specialists seeking to broaden their knowledge, and generalists who need a refresher or training in specific areas.


job analysis, job description, and job evaluation • Learn to create a base-pay program, including a compensation structure • Explore other compensation strategies


• Concept of employment-at-will

Class 8 - Afternoon

• State and federal employment laws

• Understand the importance of “total compensation”

• Impact of case law and company practices

• Distinguish between mandatory and optional benefits

• Employee privacy

• Appreciate the history and evolution of benefits

• Required forms and policies

• Understand regulatory issues • Review health and welfare plans


Class 1 - Morning

Class 5 - Morning

• The evolution of human resources as a business partner

• Legal requirements of personnel, medical and other records

• Align the efforts of HR with the goals of the organization • Find and keep the best people • Understand organizational culture and the implications for HR • Foresee barriers to success • Examine the real cost of turnover

• Understand the true meaning of performance management

• Provides the nuts and bolts of drafting a handbook

• Effectively utilize the performance appraisal process

• Strategies for implementation

• Use a “corrective action” approach as opposed

Class 6 - Afternoon • Drugs and alcohol—the importance of well-developed

Class 2 - Afternoon

policies • Workplace violence—including preventive measures and effective response • Workers Compensation—responding correctly to workplace injuries • OSHA overview • Data Security—the law and HR’s role

• Perform an effective and structured “HR” interview • Control the interview environment • Conduct effective reference checks • Assess hiring costs across the range of applicant sources • Develop and manage an efficient process

Class 9 - Morning

• Learn to write effective policies



Today’s HR practitioner is a strategic business partner supporting an organization’s people-related initiatives. AIM’s Human Resources Certificate Series Level 2 provides an in-depth and strategic review of human resource topics designed to empower the HR practitioner in his or her critical role as change agent, problem solver, and relationship builder. This program is designed for individuals who have two or more years of HR experience or who have completed our Level 1 program. It is also recommended for the more senior generalist who wants a refresher or in-depth knowledge of a specific topic area.

Bridgewater

Marlborough

Holyoke*

Burlington


2/27

5/3

9/6

9/27


2/27

5/3

9/6

9/27

Managing Employee Leaves

3/6

5/10

9/13

10/4

Employment Law—HR’s Responsibility

3/6

5/10

9/13

10/4


3/13

5/17

9/20

10/11


3/13

5/17

9/20

10/11

Compensation Basics

3/20

5/24

9/27

10/18


3/20

5/24

9/27

10/18


4/3

5/31

10/4

10/25

Developing an Effective HR Style

4/3

5/31

10/4

10/25

to “discipline” • Recognize the critical importance of written documentation • Objectively examine the discharge process • Learn to deal with the aftermath, such as privacy issues

Developing an Effective HR Style Class 10 - Afternoon • Define your personal style • Learn to recognize the strengths and weaknesses of

various styles • Flex your style for greater success • Recognize how people respond differently under stress • Increase versatility and polish your personal approach

2013 HR Roundtables In addition to our educational seminars, AIM offers HR professionals the opportunity to join expertly moderated, regular discussions around issues, industry trends, and the latest developments affecting human resources. Join fellow HR professionals and expert guests at one of six locations throughout Massachusetts.

Compensation Design


Class 3 - Morning

Class 7 - Morning

• Linking compensation strategy to business strategy

• Obtaining management support for development initiatives

• Compensation system components

• Role of the HR/training coordinator

• Compensation system comparisons—(ranking, point factor, etc.)

• Tools for determining training needs

• Developing the program

• Training proposal/grant applications

• Compensation program trends

• Do’s and dont’s of training • Public seminars

Performance Appraisal Programs Class 4 - Afternoon

Workforce Reductions and Terminations Class 8 - Afternoon

• Defining goals • Elements of a sound performance management system

• Definitions—“layoff” vs. “termination”

• Purpose of performance appraisal

• Alternatives to layoffs

• Management’s responsibility

• Developing and defending selection criteria

• Appraisal tools and techniques

• WARN Act considerations

• Making the system work—the HR role

• Separation/severance agreements

• Emerging trends—traditional vs. cutting edge

• Legal requirements (wages, benefits, FMLA, etc.) • Communicating the layoff • Dealing with the aftermath



• Why proper recordkeeping is essential

• Explore the multi-dimensional world of HR

HR1 course schedule

Compensation Basics

Class 3 - Morning

Developing Effective Relationships Class 1- Morning • The value of collaborative relationships (to your

organization/to you) • Exploring the barriers to partnerships • Understanding influencing strategies • Building organizational trust • The delicate HR balancing act

Effective Employee Communication Class 2 - Afternoon

Class 5 - Morning • Understanding the factors that derail organizational change efforts • Recognizing and managing through resistance • Practicing techniques for leading transitions • Developing a personal plan for thriving during change

make on business results • Understanding the unique role that HR can play • Applying four key elements to any employee communication program • A sharing of best practices regarding programs such as suggestion systems, recognition awards, surveys, company newsletters, surveys and orientations

Class 9 - Morning • Defining a workplace incident • Why investigations are a critical employer issue • The step-by-step investigation process


• Confidentiality and privacy issues • Critical documentation

Class 6 - Afternoon • Enhancing your judgment, influence, and comfort level with the

decisions you make • Learning a framework for examining ethical dilemmas • Gaining insight into organizational expectations and legal

• Understanding the impact that effective communications can


• Harassment and discrimination complaints—a closer look

Problem Solving—Human Resources’ Role Class 10 - Afternoon • The real problem—getting to the bottom of the issue

considerations in business • Practicing with real-life, pragmatic issues faced by HR professionals

• Identifying the best solution • Conflict—it’s not always a bad thing

HR2 course schedule

HR Roundtables schedule Berkshires

1/23, 3/27, 5/22, 9/25, 11/20

Noon-2:00 pm Wednesdays

Chelmsford

1/22, 2/26, 3/26, 4/23, 5/28, 6/25, 7/23, 8/27, 9/24, 10/22, 11/19, 12/17

8:00-10:00 am Tuesdays

Pioneer Valley

1/16, 2/13, 3/20, 4/24, 5/15, 6/19, 7/17, 8/21, 9/18, 10/16, 11/20, 12/18


Taunton

1/24, 2/28, 3/28, 4/25, 5/23, 6/27, 7/25, 8/22, 9/26, 10/24, 11/21, 12/19

Noon-2:00 pm Thursdays

Woburn

1/16, 2/13, 3/20, 4/24, 5/15, 6/19, 7/17, 8/21, 9/18, 10/16, 11/20, 12/18


Worcester

1/24, 2/28, 3/28, 4/25, 5/23, 6/27, 7/25, 8/22, 9/26, 10/24, 11/21, 12/19

8:00-10:00 am Thursdays

Burlington

Holyoke*

Developing Effective Relationships

3/6

10/18

Effective Employee Communication

3/6

10/18

Compensation Design

3/13

10/25

Performance Appraisal Programs

3/13

10/25


3/20

11/1


3/20

11/1


3/27

11/8

Workforce Reductions and Terminations

3/27

11/8


4/3

11/15

Problem Solving—Human Resources’ Role

4/3

11/15

2013









$1360


$150


$1885


$205

2013






Burlington:


Holyoke*:
















Name:_____________________________________________________________

Title: ____________________________________________________________

Company:__________________________________________________________

E-mail:____________________________________________________________




Payment Options:

Phone:____________________________________________________________


Fax: _____________________________________________________________

