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Royal Makadi AI in minimum requirements Summer 10

All Markets CONTRACT ATTACHMENT ALL INCLUSIVE screening and minimum requirements Hotel: National category: valid for season: Contracting partner hotel:

SUNRISE Select Royal Makadi Resort 5 Summer 10

code: TC category: date: contracting partner:

5N

1. Main meals 1.1 breakfast 1.1.1 minimum requirements the breakfast tables are prepared with the complete cover (cups, serviettes, cutely) "American coffee" is available for breakfast and no instant coffee 1.1.2 standards Location of breakfast Main Restaurant Schedule of breakfast time 07:00 - 10:30 is late breakfast offered? no 1.1.3 remarks Early continental breakfast available served at the main restaurant - up on request

1.2 lunch 1.2.1 minimum requirements a lunch buffet is offered free of charge in the AI formula when lunch with a set menu, there are no limited food orders for lunch no reservations are required the full list of all-inclusive drinks is available no guest signature is required for the lunch (food) 1.2.2 standards main location for lunch Main Restaurant alternative location for lunch Snack Bars schedule for lunch 13:00 - 15:00 are the drinks served during the lunch Yes 1.2.3 remarks

OK No

OK

No

OK

No

1.3 dinner 1.3.1 minimum requirements a dinner buffet is offered in the main restaurant the drinks are served to the tables 1.3.2 standards is there an alternative Restaurant for dinner?

Yes - Italian -, Asian -, Bedouin - & Mediterranean Restaurants - 1x free meal in one of a la carte restaurants per stay Yes Yes, extra dinner in the a la carte restaurants 19:00 - 22:00

is a table reservation required? are there special items which have to be paid? schedule for dinner 1.3.3 remarks Sportswear, swimmer wear and shorts not recommended Late Dinner Buffet at Main Restaurant 22:00 - 24:00

Linda Braun Regional Quality Manager

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Royal Makadi AI in minimum requirements Summer 10

2. side meals

2.1 snacks 2.1.1 minimum requirements daily "snacks" are offered free of charge in the AI formula there are no limited offers for the snacks drinks have to be available at the same location 2.1.2 standards location of the "snack-bar" Family Pool bars / 1x Pergola Bar buffet or a "set menu"? Snack Buffet Schedule 12:00 - 17:00 is a guest’s signature for the food required? No is a late night snack provided? Yes 2.1.3 remarks Midnight snack at Lobby Bar from 23:30 - 01:00

2.2 coffee, tea & cake 2.2.1 minimum requirements daily "coffee, tea & cake" period is offered free of charge in the AI formula coffee and tea is free available during this period a choice of cakes and pastries are offered no guests signature is required during this period 2.2.2 standards location for the "coffee & cake" period Lobby - & Pegola Bar Schedule 15:00 - 17:00 is there ice-cream available in this period? Yes - Pegola Bar 12:00 - 17:00 is a guest’s signature required? No "American" or "instant" coffee Both 2.2.3 remarks

2.3 general standards for AI food Are there outlets where the food has to be paid by the AI guest in general Are there more periods when ice-cream is offered in the AI formula?


OK

No

OK

No

Yes - Italian -, Asian -, Bedouin - & Mediterranean Restaurants - 1x free meal in one of a la carte restaurants per stay Yes - during dinner

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Royal Makadi AI in minimum requirements Summer 10 3. AI-drinks 3.1 minimum requirements Minimum schedule for offering AI drinks is from 10.00h to 24.00h Any other schedule?

OK

No

24hrs at Lobby Bar after 24:00 at extra charge

all glasses have to be filled properly, when bottles are not offered water will be handed out in bottles (0,3L / 0,5L / 0,7L bottles is a fitting size) only "returnable" cups (like acryl-glass) when glass can not be used (e.g. at the beach) AI-drinks outlets in each hotel area like lobby, pool/garden, beach counter, main-restaurant Beverage and food menus for included and excluded items have to available in each outlet 3.2 standards "AI outlets for drinks" which outlets in the lobby area? names and schedule Which outlets in the pool/garden area? Names and schedule Which outlets in the beach area? Names and schedule any other outlets for AI drinks? Names and schedule

which outlets are excluded from the AI formula? 3.3 standards "items of AI-drinks" What kind of Softdrinks is included? glasses or bottles? What kind of local beers are included? glasses or bottles? What kind of local wines are included? glasses or bottles? What kind of local spirits are included?

Lobby Bar 24 hrs 10:00 - 24:00 All inclusive, from 24:00 10:00 at extra charged (Alcoholic drinks served from 10:00 06:00 hrs) 1x Pergola Pool Bar 10:00 to 24:00 2x Family Bar 10:00 to 18:00 Victoria Pub 10:00 - 24:00 1x Beach Counter 10:00 - 18:00 Main -, Italian - , Asian -, Around the World -, Bedouin - and Mediterranean Restaurants during meal times and Disco 23:00 – 03:00. AI 23:00 – 24:00, thereafter with extra charge

Sultana Café

Coke, 7up, Fanta, packets of juices, diet colddrinks and water Stella, Luxor and Sakara Glasses Local Red, White & Rose Glasses Local Cognac, Whisky, Gin, Vodka, Ouzo & Rum

What kin of mix-drinks or cocktails are included?

All offered mixdrinks and non alcoholic - and local alcoholic cocktails are available

What drinks are not included? (this has to be shown in a menu!)

Imported alcohol & fresh juices

3.4 general standards "AI drinks" is the guest’s signature for drinks required? in which areas will AI drinks be served in which areas is self-service for AI drinks Is the MINIBAR included and how is the handling? Is there dispenser available for any drinks? (if yes, which locations & drinks)

Yes for International alcoholic drinks not included in the AI All Main restaurant partly self service & outdoor outlets self service Filled on arrival and refilled once a week with soft drinks, daily with water Yes water Fitness Centre

3.5 remarks Glasses are served in the restaurants during meals, Lobby Bar and Pool Bar. All drinks at the Beach are served in polygon glasses


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Royal Makadi AI in minimum requirements Summer 10 4. sport and leisure activities 4.1 minimum requirements OK No table tennis is provided free of charge in the AI formula billiard is provided free of charge in the AI formula gym use if available is provided for free in the AI formula 4.2 standards what kind of sport and leisure activities are provided Gym (no children under 12), table tennis, beach free of charge in the AI formula? volleyball, foodball, boccia. aerobics, water polo & day time tennis Which sport/leisure activity or equipment rental has Tennis Court Floodlight, massage, hairdresser, Aqua to be paid full? centre water sports, billiard, diving, surfing, Billiard & ever Court Tennis Company's activities Spa - Sauna, Jacuzzi, Steambath & massage (reservation requested) no children under 16 4.3 remarks

5. general standards the AI-formula Has to be worn a bracelet? No Has to be shown an AI guest card? Yes When does the AI Service expire on the departure Upon arrival until Departure day? Under which age no alcohol is offered? 18 Years Do the guests receive an AI-info-sheet upon checkYes in? (with all AI items, outlets and schedule) Are there any events or “theme evenings” which None have to be paid by the AI guests? What kind of board types are in the Hotel (BB,HB,AI) UAI & AI

6. general remarks to the AI-formula 1 free dinner in once of the a la carte restaurants during stay upon prior reservation

7. suggestions for the catalogue text (to be filled by Partner) All meals in buffet style Snacks at Pool Bar from 12:00 - 17:00 Midnight snack from 23:30 - 01:00 at Lobby bar Cold drinks, local beer & wine & local serve in all outlets during operation time - hot drinks available at all bars 24 hrs drinks at Lobby Bar AI 10:00 - 24:00 ( alcoholic drinks are served from 10:00 - 06:00). Mini bar filled on arrival and refilled once a week during stay with soft drinks and daily with water 1 free dinner in once of the a la carte restaurants during stay upon prior reservation

• •

The mentioned facts and information in this sheet will be added to the contract; parts can be published in the catalogue and given as information to our guests. The hotel accepts and provides this given standard during the whole mentioned season

signature contracting partner hotel


signature contracting partner

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