1. JVR CONSULTANTS. The symbol of success. IMPORTANCE OF
COMMUNICATION BY THE GREAT SAINT. THIRUVALLUVAR. Mobile : + 91
98402 61401 ...
JVR CONSULTANTS The symbol of success
IMPORTANCE OF COMMUNICATION BY THE GREAT SAINT THIRUVALLUVAR AUTHOR & FACULTY V. RAMAVALLABHAN. B.Sc.,PGDMBA,DPM. MANAGEMENT & TECHNICAL CONSULTANT CERTIFIED LEAD AUDITOR : ISO 9001 by IRCA & ISO / TS 16949 by IATF CONSULTANT & TRAINER : BPR, WCM, TQM, TPM, 5S, VE, WM, ISO Series, etc. 1 DIRECTOR – JVR CONSULTANTS
Mobile : + 91 98402 61401
Email:
[email protected]
Website: www.jvrconsultants.net
ABOUT THE FACULTY Mr.V.Ramavallabhan is a Physics Graduate with Post Graduate Diploma in Master of Business Administration (PGDMBA), Diploma in Production Management (DPM). Lead Auditor – ISO 9001 Quality Management System, by IRCA and Lead Auditor – ISO/TS 16949 Quality Management System, by IATF. He has contributed his services to various Multi-National companies over 2 decades and exposed to Multi Branches of industries namely Electrical, Electronics, Mechanical and Plastics, in the areas of Research & Development, Manufacturing, Quality Assurance, Reliability, Supplier Development, Product Transfer, Agency Approvals, Customer Support, Process Engineering, Etc.. He has traveled to countries like Singapore, USA and Srilanka for New Product development, Supplier development, Product Transfer, Training & Development of the employees. As a continuous learner, he undergoes appropriate up gradation of knowledge to strengthen his capabilities and to be par with the latest trends. He has also presented papers in International seminar on various topics like TQM, Global Warming, etc. Currently since the year 2005 he renders his Industrial training / System implementation in the industries towards Business Development, World Class Manufacturing, TQM implementation and does consultancy services to leading companies across India.. His consultancy include System certifications like ISO 9001, 14001, OHSAS 18001, ISO/TS 16949, ISO/TS 29001, etc and Product Certifications like CE,UL, ISI, etc.. The industries trained and undertook projects include Automobile, Electronics, Electrical, Mechanical, Plastics, FMCG, Cement, Sugar, Rubber, Chemical, etc. So far he has conducted 100s of training programs covering various corporate required titles on Manufacturing, Quality, Design etc. 1000s of participants have been benefited out of his programs. His methodology of the program will be merging the Client’s activities of Business into the requested program and making them a Tailor made to the particular client and also fine tunes to the level of audience. He is conversant with Tamil, Hindi and English and gives lecture on any of these languages as per the audience request. On Soft skills, he has trained 1000s of corporate staff, College Students and Faculties on various titles and received Awards.. On Projects, he has completed and working on various projects on Business Development, Quality System Enhancement, TQM, Product Transfer, 5S, Waste Elimination, FMEA, PPAP Documentation, ISO 9001, ISO 14001,OHSAS 18001,ISO/TS 16949, ISO/TS 29001,etc. His approach on implementing system will be Simple, Practical and Cost effective. 2 JVR CONSULTANTS
www.jvrconsultants.net
The symbol of success
IMPORTANCE OF COMMUNICATION BY THE GREAT SAINT THIRUVALLUVAR
ெசாலவல ேசா வ ல அ சா அவைன இகெவல யா அr. அr. தா எண யைத ப ற ஏ க! ெசா" ஆ ற உ%ளவ, உ%ளவ, ெசா" ெச(தி க*னமான எறா" ேசா , இலாதவ, இலாதவ, ேக-பவ பைகயாள எறா" அ சாதவ இவம. பைகெகா/ ெவவ எவ க*னேம. க*னேம.
It is impossible for any one to conquer a person by intrigue who possesses power of speech, and is neither faulty nor timid. 0 : தி2ற% Source : Thirukkural ஆசிrய : தி2வ%3வ Author : Thiruvalluvar பா : ெபா2-பா – அைம!சிய Subject : Whealth : Ministry அதிகார 65: ெசாவைம Chapter 65 : Power of speech ற% : 647 7 Poem : 647 7 JVR CONSULTANTS
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The symbol of success
IMPORTANCE OF COMMUNICATION BY THE GREAT SAINT THIRUVALLUVAR This has lot of meaning. One who understands this perfectly will really wins in their life. A person may be technically sound. He/She could find a solution for any problem in his/her area of domains. But when he/she is not able to define a situation and express clearly what he/she wants to solve a problem or to get an approval from the management, such skills are neither useful to him/her or to the organization where he/she works. This is one of the reasons why some people are not able to grow beyond a certain stage. Hence an individual has to develop communication skills along with his/her various attributes. One can coin or convert his/her various attributes into an income or growth by using proper communication as a channel.
JVR CONSULTANTS
www.jvrconsultants.net
The symbol of success
IMPORTANCE OF COMMUNICATION BY THE GREAT SAINT THIRUVALLUVAR
Tips for presenting a case to the management for getting positive response. 1. Define the Objective clearly in very few words. 2. Describe the situation in terms of its condition how they are, what are all the current disadvantages in terms of wastage in materials, money, time, reputation, etc. 3. Describe what makes such a situation (Root cause). 4. Describe the remedial measures which could be taken for it (Corrective Action) 5. Clearly define the cost involved for implementing and controlling the corrective action. 6. Indicate the list of Return on Investments (ROIs) in terms of Cost saving, Wastage Control, Saving in Time, Customer Satisfaction, Etc. 7. Indicate clearly when such ROIs will start reflecting. 8. Most importantly once the project is executed, keep track of relevant data on the measures which are indicated in the proposal placed for the management’s approval. 9. Report them and maintain history of records of such projects. 5 JVR CONSULTANTS
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The symbol of success
ISO 9001:2008 Quality Mangement System Clause 5.5.3 Top Management shall ensure that appropriate communication processes are established within the organisation and the communication takes place regarding the effectiveness of the Quality Management System. LEARNING: • Only when people in an organisation are in a same plane, the organisation shall achieve their set objectives. • In order to have all the people in a same plane, effective communication among people is very much essential. • A good idea rising from people in an organisation might not get implemented because of poor or lack of communication. 6 JVR CONSULTANTS
www.jvrconsultants.net
The symbol of success
JVR CONSULTANTS The symbol of success
“KSHEERABDHI” KSHEERABDHI” 29 Ramachandra Road, Nehru Nagar, Chromepet, Chennai 600 044. Mobile: +91 9840261401. Email:
[email protected],
[email protected], Website:www.jvrconsultants.net
7
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