iPhone Wireless Configuration

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JMU Wireless Network. Configuration for. iPod touch & iPhone. iOS 2.0 or newer is required for WPA2-Enterprise support. Information on iOS software updates is ...

JMU Wireless Network Configuration for Apple iPod touch & iPhone iOS 2.0 or newer is required to connect. Screenshots in this guide were created using an iPod mini with iOS 9.0. Devices with older iOS versions will look different from these examples but the steps are the same.

Connecting for the first time Tap the Settings icon on the Home Screen to begin.

http://www.jmu.edu/computing/desktop/wireless/

Last Update: September 2015

In Settings, tap Wi-Fi.

http://www.jmu.edu/computing/desktop/wireless/

Make sure the Wi-Fi slider is set to on (it will be green), then tap JMU-OfficialWireless under CHOOSE A NETWORK... The name JMU-Official-Wireless may be shortened to JMU-Official-Wirel... on older devices.

http://www.jmu.edu/computing/desktop/wireless/

You will then be prompted for your username and password. Enter your e-ID and password then tap Join, which will turn blue after you enter your password.

http://www.jmu.edu/computing/desktop/wireless/

You will then be prompted to accept the authentication server’s certificate to initiate encryption. This keeps your e-ID and password safe. To accept the certificate for wireless.jmu.edu, issued by InCommon RSA Server CA (some devices may show AddTrust External CA Root), tap the Accept button.

http://www.jmu.edu/computing/desktop/wireless/

Your iPod touch or iPhone will return to the Wi-Fi screen and JMU-OfficialWireless will have a spinning indicator next to it as it attempts to join the wireless network.

http://www.jmu.edu/computing/desktop/wireless/

After successfully connecting to the wireless network, JMU-Official-Wireless will have a check mark next to it.

http://www.jmu.edu/computing/desktop/wireless/

Reconnecting If your iPod touch or iPhone has previously connected to the JMU-OfficialWireless network, it will automatically attempt to join it again after waking from sleep or being rebooted. Note the Wi-Fi icon next to the iPod text at the top. An iPhone will have the carrier name, such as AT&T, Verizon, or Sprint, instead of iPod.

http://www.jmu.edu/computing/desktop/wireless/

Remove connection settings Should you need to change the username used to log in to the wireless network, you will need to remove the network settings and reconnect. From Settings, tap Wi-FI.

http://www.jmu.edu/computing/desktop/wireless/

From Wi-Fi tap the circled i next to JMU-Official-Wireless.

http://www.jmu.edu/computing/desktop/wireless/

This will display the connection details for the wireless network. Tap Forget this Network at the top.

http://www.jmu.edu/computing/desktop/wireless/

A confirmation will be displayed to remove the network settings and stop automatically joining it. Tap Forget to finish.

Troubleshooting If your iPod touch or iPhone stalls or appears to freeze after entering your username and password or accepting the wireless.jmu.edu certificate, press the Home Button to return to the Home Screen and begin the connecting process again. You may have to do this multiple times.

http://www.jmu.edu/computing/desktop/wireless/