Diploma in Business Studies. Subject. : Fundamental of Management (MGT 162).
Semester. : 01. Resource Person. : Puan Nurhidayah Binti Ali. 1.0. OBJECTIVE.
UNIVERSITI TEKNOLOGI MARA KEDAH Faculty
: Faculty of Business Studies
Program
: Diploma in Business Studies
Subject
: Fundamental of Management (MGT 162)
Semester
: 01
Resource Person
: Puan Nurhidayah Binti Ali
1.0
OBJECTIVE At the end of the course, student should be able to:
2.0
1.1
Define basic functions of management namely, planning, organizing, leading and controlling
1.2
To understand the management terms, concepts and its in business management
ASSESMENT Quizzes/ Assignment Test Final Exam Total
3.0
20% 20% 60% 100 %
SYLLABUS CONTENT 3.1
Introduction To Management 3.1.1 Definition of organization and management 3.1.2 Measuring managerial performance 3.1.3 Management functions and activities 3.1.4 Managerial levels 3.1.5 Managerial skills 3.1.6 Managerial roles
application
3.1.7
Evolution of management thoughts • The Classical Approach • The Scientific Approach • The Contingency Approach
3.2
Planning 3.2.1 Definition of planning and plans 3.2.2 The importance of planning 3.2.3 The planning process 3.2.4 Objectives • Objectives • Importance of organizational objectives • Types of organizational objectives 3.2.5 Strategic planning • Definition of strategic planning • Strategy • Mission statement 3.2.6 Types of organizational plan/ operational plan • Standing Plans • Single use Plan 3.2.7 The nature of managerial decision making 3.2.8 The rational model of decision making
3.3
Organizing 3.3.1 Definition of organizing 3.3.2 The organizing process 3.3.3 Organizational structure 3.3.4 Division of work/ labor 3.3.5 Departmentalization and formal structure • Functional departmentalization • Product departmentalization • Customer departmentalization • Matrix • Network Structure 3.3.6 Span of management • Definition • Major factors that influences the span of management • Height of organization chart • Tall and flat structures • Scalar relationships • Authority • Power • Delegation • Coordination
3.4
Motivation 3.4.1 Definition of motivation 3.4.2 Types of motivation theories • Maslow’s hierarchy of needs • Theory X and Y • Frederick Herzberg Two Factor Theory • Likert’s Management System • Reinforcement Theory • Equity Theory
3.5
Leading 3.5.1 Definition of leadership 3.5.2 The trait theory 3.5.3 Behaviors theories (Ohio Studies, Michigan Studies, Managerial Grid) 3.5.4 Contingency Approaches (Lifecycle Theory, Path Goal Theory) 3.5.5 Power
3.6
Control 3.6.1 Definition of controlling and control 3.6.2 The controlling process 3.6.3 Types of control 3.6.4 Potential barriers to successful control 3.6.5 Making controlling successful
3.7
Communication 3.7.1 The communication process 3.7.2 Formal organizational communication • Downward • Upward • Lateral 3.7.3 Informal organizational communication • Single strand • Gossip • Probability • Cluster • Barriers of effective communication • Achieving communication effectiveness • Categories of Interpersonal Communication
3.8
Quality 3.8.1 Definition of quality & TQM 3.8.2 The importance of quality
3.8.3
3.9
Achieving quality • Deming’s 14 points • Juran’s guidelines for achieving quality • Tools of TQM - Fishbone diagram
Management from Islamic perspectives 3.9.1 Philosophy and principles Islamic Management 3.9.2 Examples on practice of Islamic Organizations
