Microsoft Outlook Web Access - Help Desk - Elmhurst College

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Connecting to Microsoft Outlook Web Access. Outlook Web Access and Firefox. When using Outlook Web Access with the Firefox browser an add-on is required.
Microsoft Outlook Web Access Connecting to Microsoft Outlook Web Access 1.

Open a browser window and enter the URL of the organization’s Outlook Web Access account in the Address Bar,

Tip

HTTPS://exchange.elmhurst.edu

When accessing an Outlook Web Access account from a library or other public space, be sure to log out when finished.

The Outlook Web Access login page appears. Note:

This is a secure web page that uses HTTPS and not HTTP.

2.

Enter the User Name and password.

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Click the Log on button. Note:

Outlook Web Access has been optimized for Microsoft’s Internet Explorer. If you use another Web browser, the buttons may look very different.

Outlook Web Access Light can also be used. The Web Access Light client provides fewer features and is sometimes faster. Use the Light client when using a slower connection or when the browser has strict security settings. When using a browser other than Internet Explorer 6.0 or greater only allow the use of the Light client. Note: An add-on for Firefox, called “IE Tab”, is available to run the browser in Internet Explorer compatibility mode (searching for the most popular version is recommended). Outlook Web Access and Firefox

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When using Outlook Web Access with the Firefox browser an 5. add-on is required. The add-on, as of May 2010, is called IE Tab and can be found by searching for it in the add-on repository. 6. To locate, download and install the add follow these steps: 7. 1. Open Mozilla Firefox 2. Select Tools and click on Add-ons. 8.

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When selecting the “This is a private computer” option, Outlook Web Access will store the User Name and in the future when logging in only the password will be requested.

Click the Magnifying Glass icon and a listing of results will appear below. Select the Add-on that should be installed and click the Add to Firefox button. The Add-on will be added to Firefox and Firefox may restart. After restarting use the link located on the Elmhurst College Website under the Faculty and Staff page called College E-mail ( http://acl.elmhurst.edu/fsemail.html ). Select the Microsoft Exchange Email link and using a right click select the “Open Link in IE Tab” option.

The Add-on management window opens and in the search field enter IE Tab. 9.

A new tab will open in Firefox for the Outlook Web Access Login page. 10. Login following the directions in the first section of this document. Many of the features available in the Internet Explorer 6 and greater version of Outlook Web Access will now be available for use within Firefox.

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Microsoft Outlook Web Access The Interface Folder Contents Pane

Navigation Pane

Clicking a folder name (in the Navigation Pane), brings up the titles of all the emails in that folder here. Clicking a message title brings up the message in the Reading Pane.

The Navigation Pane includes information such as the Mail Folders and links to other areas of Outlook; Calendar, Notes, Contacts, Tasks, and Documents.

USER NAME

USER NAME

Sender Appears Here Sender Appears Here Sender Appears Here

Outlook Mail Toolbar Described in detail below

Sent From Individual Appears here

Reading/Preview Pane

Sent to Individual Appears

The Reading Pane can be used to preview items in a folder without opening them. To display the text of an email in the Reading Pane, just click the message title in the Folder Contents area. In the Reading Pane, you can also open attachments, follow a hyperlink, and respond to meeting requests. To change the location or turn the Reading Pane off use the Outlook Mail Toolbar.

Body of message appears here.

The Outlook Mail Toolbar

New Button Allows the user to create a new e-mail message.

Reading Pane Button Allows the user to show or hide the Reading Pane. The Reading Pane can appear below or to the right of the Folder Contents Pane. The Reading Pane can also be turned off.

Folder Content Pane Viewing Option Button Toggling this button will change from a single line view for the messages placing the subject of the message to the right of the sender’s name or a multiline view of the message placing the subject below the sender’s name.

Check for Messages Button Check the server for new messages and refresh the browser page.

Move or Copy Message to Folder Button One method to move or copy a selected message to another folder. Messages can also be dragged into a folder. New message folders can also be created using this button Delete Button Delete the selected message. 2

Reply to All Button Reply to all individuals listed in the sent to list on the message with a new message and include the original message in the reply.

Forward Button Forward the selected message to another recipient. Reply to Sender Button Reply to the sender of this message with a new message and include the original message in the reply.

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Microsoft Outlook Web Access More Information on the New Button

The New Button located on the toolbar allows the creation of these items.     

 

Messages Allows the creation of e-mail messages to be sent to other individuals. Appointments Allows the creation of appointments. Appointments unlike meetings are commitments that only the creator has to attend. Meeting Requests Meeting requests allow the user to include other invitees unlike a appointments. Contacts Create a contact to store the information about people including their e-mail address, street address, telephone numbers, and other information. Distribution Lists Create a distribution list to store a list of people or groups to send e-mail. A distribution list can be used to send the same message to multiple contacts without having to enter each contact separately in the message. Tasks Tasks can be created to track to do items. Post in this Folder Post a message in a private or a public folder for viewing.

Adding a New Folder and Moving Messages to Folders Messages can be moved into other folders by dragging and dropping that message into a folder in the Navigation Pane from the Folder Contents Pane or by using the Move to New Folder Button on the toolbar. A new folder can be added by right clicking the user name located on the left hand column and then choosing the Create New Folder Option name the Folder and it is ready for use. Adding Contacts 1. 2.

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 

In the Navigation Pane click on Contacts. Click on the New Button.

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Choose Contact from the drop down list.

In the new contact window, type the information that you want to include for the contact. Click Save or use the key command Ctrl+S before closing the Contact Form browser window.

The Contact Form Toolbar The Contact Form Toolbar contains buttons to Save, Create a New Message to, Delete, Attach a File to, Set a Reminder Date for, and Categorize a contact.

Ctrl+N Create a new message Alt+S While in an E-mail message sends message and closes window Ctrl+R Reply Ctrl+Shift+R Reply to all Ctrl+Shift+F Forward Ctrl+K Search for a person entered in the To, Cc, and Bcc fields

When adding a contact there are for sections on the Contact Form, Profile, Contact, Addresses and Detail. Choosing one of these words jumps the user to that section of the form. Each section contains different information a user can store about a contact. Some, like e-mail allow for the storing of multiple pieces of data, in this case up to three e-mails can be stored.



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Helpful Keyboard E-mail Shortcuts





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Profile includes the contact's name and job information. Within the Profile the user can use the File As to select how they would like the contact to be displayed in the Contacts folder. For example: Last Name , First Name or First Name Last name, or even by Company Name First Name Last Name. There are many available formats. The Contact section includes the contact information for the contact. This includes telephone numbers and e-mail addresses. Note: Multiple e-mail addresses and phone numbers can be stored. Use the Addresses section to store the business, home, and other physical addresses for a contact. A user can also designate which address to use as the default mailing address by clicking Mailing Address and selecting the address that is wanted from the list. The Details section is where the user can add attachments, such as a Word document or notes about the contact.

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Microsoft Outlook Web Access Creating an E-mail Message

Blind Carbon Copy

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In any mail folder, click New or press CTRL+N on the keyboard.

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Enter the recipients in the “To” and “Cc” fields. Recipients can be selected by clicking any of the following “TO”, “CC” or “BCC” and selecting the recipients from the address book or contact list. The Global Address contains information for all email users, distribution groups, and Exchange resources. Repeat to select multiple recipients. Type a subject. Type the message in the message body. When finished typing the message, click Send or press ALT+S to send.

3. 4. 5. 6.

Managing Attachments Attaching a file to a message: Attaching a file is easily accomplished by clicking the Paperclip button when composing an Email.

To add blind carbon copy (Bcc) recipients, click Options on the message toolbar, and then under Current Message Settings, select Show Bcc. Then add Recipients to the Bcc field for sending.

Saving an Attachment: Saving an attachment works similarly to Opening an attachment. 1. 2.

Open the message containing the attachment. Double click the attachment link.

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Click the Save button. Browse to the location to save the file.

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Then rename or use the name of the attachment to save the file to the computer.

Once the browse window appears browse to the file to attach select it and then click on the Attach button to attach it to the E-mail. Multiple files can be attached to a single E-mail. Note: There is a limitation to the size of E-mail that is allowed to be sent on the Elmhurst College E-mail System. Opening an Attachment: 1. 2. 3. 4. 5.

Open the message containing the attachment. Double click the attachment link. Click the Open button. The attachment will open if the file type of the attachment has been associated with an application. If the file type of the attachment has not been associated with a program it may require choosing an application to open the file.

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