NAUEP CEI Exam Study Guide - UrbanGirlz.org

NAUEP CEI Exam Study Guide INTRODUCTION The NAUEP Basic/Etiquette Protocol Exam is an exam which tests the knowledge of individuals seeking to complete their NAUEP Etiquette Certification. After completing the five core etiquette/protocol workshops, you will take the final step in your journey to be certified. The exam assures you have grasped the materials and are comfortable with teaching the core etiquette areas. Before you become a Certified NAUEP Affiliate, you must score at least a 70% on the exam to pass. This Study Guide will assist you in preparing to successfully pass the exam. Preparation for taking the NAUEP CEI Exam will include reading books, and completing the NAUEP Certification Workshop.

What the NAUEP Certification Exam Covers The NAUEP Certification Exam is divided into five sections containing twenty questions in each. Each question is worth one point.

Weighting of Core Competency Areas for the NAUEP CEI 2011 Exam NAUEP Core Competency

Exam Weighting (%)

Dining Etiquette Part I

20%

Dining Etiquette Part II

20%

Dinner Planning

20%

Introductions and Greetings

20%

Image Etiquette

20%

Sample Exam Questions The following questions are similar in format to the questions you will find on the NAUEP CEI Exam. These sample questions will help you become familiar with the way questions are asked and the depth of knowledge required.

National Association of Urban Etiquette Professionals

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Exam Study Guide

Dining Etiquette Part I (Table Settings) 1. How will the letters “b” and “d” (in that order) help you at dinner?    

A. B. C. D.

Bread on the left, drink on the right They will remind you of good manners, or to “be docile” They will remind you to always compliment your host, “best dinner” Beverage on the left, dessert on the right

2. The dessert fork can be placed ____________________ the dinner plate?    

A. B. C. D.

On top of the fork Beside Below Above

3. The napkin can be placed to the left of the dinner plate, in the center of the plate or in a glass?  A. True  B. False

Dining Etiquette Part II (Protocol/Behavior) 1. When you are almost done with your soup and want to get at the last little bit, how should you do this?    

A. B. C. D.

Keep spooning up as much as you can, then stop eating Tip the bowl slightly, then spoon up the last little bit Tip the bow and sip from the side Leave the last little bit; it’s poor etiquette to get every last drop

2. When eating a steak, how many bites should you eat at a time?    

A. 1 - 2 B. 3 - 4 C. 5 D. You will generally be excused if you cut the entire steak, especially if your dining is informal

3. It is improper etiquette to ask for a doggy bag unless you’re dining very informally.  A. True  B. False

National Association of Urban Etiquette Professionals

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Exam Study Guide

Dinner Planning 1. A formal dinner party should begin after:    

A. B. C. D.

6:00 p.m. 5:00 p.m. 7:00 p.m. 8:00 p.m.

2. When you are a guest, you don’t have to wait for the hostess to begin eating before you being eating?  A. True  B. False 3. When should you RSVP?    

A. As soon as you get the invitation B. As soon as you know you can or cannot attend C. You no longer have to RSVP, the practice is outdated D. One week prior to the event

Introductions and Greetings 1. The following is an example of a proper introduction: Mr. Boss, please meet Mr. Client?  A. True  B. False 2. When should you arrive at a business meeting?    

A. B. C. D.

No more than 5 minutes before the meeting time At the exact meeting time so you don’t inconvenience anyone No more than 10 minutes before the meeting time 30 minutes before the meeting time, so you can get your footing on the meeting space

3. When two business colleagues are speaking, how close should they stand to one another?    

A. B. C. D.

2 feet 3 feet 5 feet Arms Distance

National Association of Urban Etiquette Professionals

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Exam Study Guide

Image Etiquette 1. Bad posture become worse when you _______________ your shoulders forward?    

A. B. C. D.

Thrust Slump Lift Pull

2. Etiquette is defined as:    

A. B. C. D.

Being mean to others How people treat their husband or wife The rules governing the proper way to behave or to do something Etiquette is defined by culture not by rules

3. The difference between moisturizing and deodorant soap is the moisture content.  A. True  B. False

Answers Dining Etiquette Part I 1) A 2) D 3) A Dining Etiquette Part II 1) B 2) A 3) B Dinning Planning 1) C 2) B 3) B Introductions and Greetings 1) B 2) C 3) B Image 1) A 2) C

3) A

National Association of Urban Etiquette Professionals

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Exam Study Guide