other things, changes in the ECM market; the market focus of Open Text, Open
Text's revenue mix and margin targets; Open Text's operations priorities; and ...
Open Text ECM Suite Product Strategy and Overview
Lubor Ptacek VP Product Marketing Open Text Corporation
Copyright © 2009 Open Text Corporation. All rights reserved.
Disclaimer Certain statements in this presentation constitute forward-looking statements or forward-looking information within the meaning of applicable securities laws (“forward-looking statements”). Such forward-looking statements involve known and unknown risks, uncertainties and other factors that may cause the actual results, performance or achievements of Open Text, or developments in Open Text’s business or in its industry, to differ materially from the anticipated results, performance, achievements or developments expressed or implied by such forward-looking statements. The historical increases in the Company's revenues and earnings do not assure the revenues and earnings will not decrease in the future. Forward-looking statements include all disclosure regarding possible events, conditions or results of operations that is based on assumptions about future economic conditions and courses of action. Forward-looking statements may also include any statement relating to future events, conditions or circumstances. Open Text cautions you not to place undue reliance upon any such forward-looking statements, which speak only as of the date they are made. Forward-looking statements relate to, among other things, changes in the ECM market; the market focus of Open Text, Open Text’s revenue mix and margin targets; Open Text’s operations priorities; and Open Text’s strategy for its products and solutions. The risks and uncertainties that may affect forward-looking statements include, among others, the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of Open Text's customers, demand for Open Text 's products and other risks detailed from time to time in Open Text's filings with the Securities and Exchange Commission and Canadian provincial securities regulators, including Open Text's Annual Report on Form 10-K for the year ended June 30, 2009 and Quarterly Report on Form 10-Q for the quarters ended September 30, 2009, December 31, 2009 and March 31, 2010. Forward-looking statements are based on management’s current plans, estimates, projections, beliefs and opinions, and the Company does not undertake any obligation to update forward-looking statements should assumptions related to these plans, estimates, projections, beliefs and opinions change.
Slide 2 Copyright © 2010 Open Text Corporation. All rights reserved.
Open Text Product Portfolio Mid-Market Content Mgmt
Open Text ECM Suite ECM Suite
ECM Suite
ECM Suite
for
for
for
Horizontal Applications
Vertical Applications
Contracts and Case Management, Accounts Payable, eDiscovery
Non-CM Products
Energy, Life Sciences, Government, Healthcare
eDOCS
Connectivity
Web Site Management
Fax HW
Report & Output Management
User Experience Services Hosting/SaaS
Engagement
Lifecycle
Transaction
Enterprise Process Services Enterprise Library
FirstClass
Viewers OEM
Fax SW
Slide 3 Copyright © 2009 Open Text Corporation. All rights reserved.
Content in an Organization
Users
Value
Legal
Liability Slide 4 Copyright © Open Text Corporation. All rights reserved.
Value through Engagement
Content reuse Consistency Expertise Communication Collaboration
Engagement People
Innovation Branding Slide 5 Copyright © 2009 Open Text Corporation. All rights reserved.
Value through Transaction Processing
Transaction cost Efficiency Time to market Customer satisfaction Change management Quality Customer retention
Transaction Processes
Slide 6 Copyright © 2009 Open Text Corporation. All rights reserved.
Value by Reducing Liability
Compliance
Intellectual capital
Litigation readiness
Security
Best practices
Privacy
Risk mitigation
Rapid data growth
Lifecycle Content
Slide 7 Copyright © 2009 Open Text Corporation. All rights reserved.
Engagement, Lifecycle, Transaction
Engagement
Lifecycle
Transaction
People
Content
Processes
Slide 8 Copyright © 2009 Open Text Corporation. All rights reserved.
Technology Areas
Engagement Communities Social media Collaboration Blogs
Web content Real-time management collaboration
Wikis Multi-channel delivery Expertise Personalization location
Lifecycle eDiscovery Document management Scanning
Content security
Archiving
Digital asset management
Auditing Records management
Transaction Imaging Document recognition
OCR/ICR Report management
Process automation
Output management
Transaction Fax management archive
Slide 9 Copyright © 2009 Open Text Corporation. All rights reserved.
Key Areas of Functionality
Engagement
Email
GroupWare
Lifecycle
Filers
Web Sites
ERP
Transaction
ERP
Basic ECM
Other ECM
Slide 10 Copyright © 2009 Open Text Corporation. All rights reserved.
Shared Services
Defined layers of integration: User Experience Services – User experience-level integration. User Experience Services
Enterprise Process Services – Process-level integration Enterprise Process Services
Enterprise Library – Repository level integration Enterprise Library
Slide 11 Copyright © 2009 Open Text Corporation. All rights reserved.
Open Text ECM Suite
User Experience Services
Engagement
Lifecycle
Transaction
Enterprise Process Services Enterprise Library
Email
GroupWare
Filers
Web Sites
ERP
ERP
Basic ECM
Other ECM
Slide 12 Copyright © 2009 Open Text Corporation. All rights reserved.
Mobility and Social Media for the Enterprise
Social Media
Mobility ECM Suite
Email
GroupWare
Filers
Web Sites
ERP
ERP
Basic ECM
Other ECM
Open Text ECM Suite User Experience Services Engagement
Lifecycle
Transaction
Social Media
Document Management
Capture and Imaging
Collaboration
Records Management
OCR/ICR and Classification
Web Content Management
Rights Management
Business Process Management
Rich Media Management
Digital Asset Management
Fax Management
Enterprise Process Services Enterprise Library Slide 14 Copyright © 2009 Open Text Corporation. All rights reserved.
ECM Suite – Engagement Applications
Innovation Management
Communities of Practice
Customer Self-Service
Social Marketing
Digital Publishing
Marketing Asset Management
User Experience Services Engagement Engagement
Lifecycle
Transaction
Enterprise Process Services Enterprise Library Slide 15 Copyright © 2009 Open Text Corporation. All rights reserved.
Strength of Our Engagement Applications Personalization. Collaboration and Localization Assets
User Experience
Digital Asset Management
Web Content Management
Integration Slide 16 Copyright © 2009 Open Text Corporation. All rights reserved.
Engagement Solution Example
User Story Generates $7.1 million in bookings per day Highest site performance ranking in the hotel industry. International content in 8 different languages. 3.6 million page views/day 70+ million visitors/year Personal and engaging online experiences for Marriot customers… Slide 17 Copyright © 2008 Open Text Corporation. All rights reserved.
Open Text Content Server Pulse 9.7.1.
Slide 18 Copyright © Open Text Corporation 2009 - 2010. All rights reserved.
Mobile Experience Microblogs
Wikis
Communities
Documents
Processes
19
Open Text Media Management
Copyright © Open Text Corporation. All rights reserved
ECM Suite – Lifecycle Applications
Contracts Management
eDiscovery / ECA
Legal Information Management
Case Management
Email Management
Regulated Documents
User Experience Services Engagement
Lifecycle Lifecycle
Transaction
Enterprise Process Services Enterprise Library Slide 21 Copyright © 2009 Open Text Corporation. All rights reserved.
Lifecycle Solution Example
User Story Compliance with legislative requirements Eliminated lost and/or misplaced documents Enhanced security and visibility of company records Improved customer response times
Slide 22 Copyright © 2008 Open Text Corporation. All rights reserved.
Strength of Our Lifecycle Applications
User Experience
Capture
Index
Classify
Secure
Retain/Hold Store
Dispose
Enterprise Library Slide 23 Copyright © 2009 Open Text Corporation. All rights reserved.
Content Analytics
Corporate Memory
Recommended Content
Web Experience
Expertise Location
Social Network Knowledge Discovery
Slide 24 Copyright © Open Text Corporation 2008 - 2009. All rights reserved.
Keyword Extraction
FDA says drug stents have small blood clot risk Last Update: 11:15 AM ET May 5, 2008
WASHINGTON (MarketWatch) -- The Food and Drug Administration said Tuesday that drug-coated stents made by Johnson & Johnson (JNJ) and Boston Scientific Corp. (BSX) carry a significant risk of blood clots that appears to emerge a year or later after the stents are placed. The agency said the risk applies to the drug stents currently on the U.S. market made by Johnson & Johnson and Boston Scientific when compared with older so-called bare metal stents. The FDA said it was not yet clear if the drug stents carried an increased risk of heart attacks or death compared with the bare metal stents.
Slide 25 Copyright © Open Text Corporation 2008 - 2009. All rights reserved.
Entity Extraction
FDA says drug stents have small blood clot risk Last Update: 11:15 AM ET May 5, 2008
WASHINGTON (MarketWatch) -- The Food and Drug Administration said Tuesday that drug-coated stents made by Johnson & Johnson (JNJ) and Boston Scientific Corp. (BSX) carry a significant risk of blood clots that appears to emerge a year or later after the stents are placed. The agency said the risk applies to the drug stents currently on the U.S. market made by Johnson & Johnson and Boston Scientific when compared with older so-called bare metal stents. The FDA said it was not yet clear if the drug stents carried an increased risk of heart attacks or death compared with the bare metal stents.
Slide 26 Copyright © Open Text Corporation 2008 - 2009. All rights reserved.
Concept Extraction
FDA says drug stents have small blood clot risk Last Update: 11:15 AM ET May 5, 2008
WASHINGTON (MarketWatch) -- The Food and Drug Administration said Tuesday that drug-coated stents made by Johnson & Johnson (JNJ) and Boston Scientific Corp. (BSX) carry a significant risk of blood clots that appears to emerge a year or later after the stents are placed. The agency said the risk applies to the drug stents currently on the U.S. market made by Johnson & Johnson and Boston Scientific when compared with older so-called bare metal stents. The FDA said it was not yet clear if the drug stents carried an increased risk of heart attacks or death compared with the bare metal stents.
Slide 27 Copyright © Open Text Corporation 2008 - 2009. All rights reserved.
Sentiment Analysis
FDA says drug stents have small blood clot risk Last Update: 11:15 AM ET May 5, 2008
WASHINGTON (MarketWatch) -- The Food and Drug Administration said Tuesday that drug-coated stents made by Johnson & Johnson (JNJ) and Boston Scientific Corp. (BSX) carry a small but significant risk of blood clots that appears to emerge a year or later after the stents are placed. The agency said the risk applies to the two drug stents currently on the U.S. market made by Johnson & Johnson and Boston Scientific when compared with older so-called bare metal stents. The FDA said it was not yet clear if the drug stents carried an increased risk of heart attacks or death compared with the bare metal stents.
SAN FRANCISCO (Thomson Financial) - St. St.SAN Jude Medical: Financial) - St. JudeFRANCISCO Medical Guiding Inc. (Thomson saidSheath Wednesday the Food Jude saidapproval Wednesday the Food receives FDA, Administration CEInc. Mark has granted clearance andMedical Drug Last Update: 11:15 AM ET May 5, 2008 and Drug Administration has granted clearance for s Strada Carotid Guiding Sheath, a flexible fortube its Strada Carotid Guiding Sheath, a flexible that can be (Thomson used to deliver balloon SAN FRANCISCO Financial) - St. tube that canstents be used toother deliver balloon catheters, and tools to open Jude Medical Inc. said Wednesday the Food andcarotid other tools to open catheters, stents in the and blockages Drug Administration hasarteries. granted clearance blockages in the carotid arteries. for its Strada Carotid Guiding Sheath, a flexible European tubeThe thatsheath can bealso usedreceived to deliver balloon CE Mark sheath also received European CE Mark The approval, theand St. other Paul, tools Minn.-based catheters, stents to open medical approval, the St. Paul, Minn.-based devicein company said. The carotidmedical arteries are blockages the carotid arteries. company said. The carotid arteries are device vessels in the neck that supply blood to the vessels in the neck that supply blood to the sheath also received European CE Mark The brain, brain, approval, the St. Paul, Minn.-based medical device company said. The carotid arteries are vessels in the neck that supply blood to the brain,face faceand andscalp. scalp.Each Eachyear, year,ananestimated estimated face and scalp. Each year, an estimated 350,00 350,000 people in United the United States undergo 350,000 people in the States undergo people insurgery the United undergo eithera stent, a either a States procedure in which either surgery or a or procedure in which a stent, a surgery or a procedure in which a stent, a tiny tiny company noted. tiny mesh tube, is inserted to restore blood flow company noted. through the carotid arteries, the company noted.
Slide 28 Copyright © Open Text Corporation 2008 - 2009. All rights reserved.
Open Text Rights Management
Inside
Outside
the Repository
the Repository
Secure Content
ECM Suite – Transaction Applications
Accounts Payable
Customer Service
Digital Mailroom
Employee Information Management
User Experience Services Engagement
Lifecycle
Transaction Transaction
Enterprise Process Services Enterprise Library Slide 30 Copyright © 2009 Open Text Corporation. All rights reserved.
Transaction Solution Example
User Story Tight integration with SAP software Reduced cost per invoice Drop in overdue invoices Accruals are more accurate and less labor intensive Vendor relations improved Streamlined accounts payable system results & reduced costs…
Slide 31 Copyright © 2008 Open Text Corporation. All rights reserved.
Strength of Our Transaction Applications
Print
User Experience Fax
Email
Fax
Initiation
Output
Processing Portal Scanning
Integration Web
Archiving
Slide 32 Copyright © 2009 Open Text Corporation. All rights reserved.
Open Text Capture Center Enterprise Scan 9.7.1
Invoice Capture Center 5.2 Capture Center 4.0
Target Application
Invoice
Claim
Content Server Check
TCP Application
Slide 33 Copyright © Open Text Corporation 2008 - 2009. All rights reserved.
ECM Suite for Energy
Transmittals
Concurrent Engineering
Management of Change
Spatial Imaging
User Experience Services Engagement
Lifecycle
Transaction
Enterprise Process Services Enterprise Library Slide 34 Copyright © 2009 Open Text Corporation. All rights reserved.
Our Differentiator: Flexibility
• No stack agenda • Suited for mixed environments • Ability to deploy ECM Suite technologies as needed • Integration via defined layers • Flexible release schedules
Slide 35 Copyright © 2009 Open Text Corporation. All rights reserved.
Ecosystem Strategy
Slide 36 Copyright © 2009 Open Text Corporation. All rights reserved.
ECM Suite for SAP Powered by NetWeaver
Supplier Information Management
Employee Information Management
Customer Information Management
Vendor Invoice Management
Extended ECM for SAP
Archiving & Document Access for SAP
User Experience Services Engagement
Lifecycle
Transaction
Enterprise Process Services Enterprise Library Slide 37 Copyright © 2009 Open Text Corporation. All rights reserved.
ECM Suite for Microsoft Native SharePoint Applications
Case Management Framework
Regulated Documents
Recruiting Management
CLM Services for SharePoint
Storage Services for SharePoint
Legal Information Management
User Experience Services Engagement
Lifecycle
Transaction
Enterprise Process Services Enterprise Library Slide 38 Copyright © 2009 Open Text Corporation. All rights reserved.
ECM Suite for Oracle Leveraging Fusion Middleware
Accounts Payable for Oracle eBusiness
Accounts Payable for PeopleSoft
Accounts Payable for JD Edwards
Content Access for Oracle Applications
User Experience Services Engagement
Lifecycle
Transaction
Enterprise Process Services Enterprise Library Slide 39 Copyright © 2009 Open Text Corporation. All rights reserved.
Welcome to the Open Text ECM Suite
User Experience Services
Engagement
Transaction
Lifecycle
Enterprise Process Services Enterprise Library
Email
GroupWare
Filers
Web Sites
ERP
ERP
Basic ECM
Other ECM
Slide 40 Copyright © 2009 Open Text Corporation. All rights reserved.
Thank You
Slide 41 Copyright © 2009 Open Text Corporation. All rights reserved.