Policy re Report / Business plan template - Dunlop Flooring

Policy-Standard heading

Emergency response plan (manual) Plan number 2.7 Dunlop Flooring 183-187 Newton Road, WETHERILL PARK NSW 2164 September 2013

Table of contents

1.

Scope of emergency response plan............................................................................. 3

2.

Responsibilities ............................................................................................................. 4

3.

Emergency call directory .............................................................................................. 6

4.

Emergency situations ................................................................................................... 9

5.

Evacuation point ......................................................................................................... 19

6.

Fire detection and suppression equipment ............................................................... 19

7.

Emergency equipment maintenance.......................................................................... 19

8.

Training ........................................................................................................................ 19

9.

Fire prevention and control methods......................................................................... 20

10.

After the event (debrief) .............................................................................................. 20

Appendix 1 : Emergency call directory...................................................................................... 21 Appendix 2 : Bomb threat checklist........................................................................................... 22 Appendix 3 : Armed intrusion checklist ..................................................................................... 23 Appendix 4 : Fire extinguisher information .................................................................................... Appendix 5 : Know your fire extinguishers ................................................................................ 24 Appendix 6 : Noticeboard communication and display – emergency procedure extract ............ 25 Appendix 7 : Site map .............................................................................................................. 26

© Pacific Brands - Dunlop Flooring Wetherill Revised/published Sep -2013 DMS # 16675 Dunlop Flooring Wetherill Park Emergency response plan V2.7

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Emergency response plan (manual)

Dunlop Flooring Wetherill Park

1.

Scope of emergency response plan

1.1

Introduction/directions to workers These emergency procedures have been developed to provide advice and guidance for emergency situations that may occur at Dunlop Flooring, 183-187 Newton Road Wetherill Park. These emergency procedures are designed to assist all workers in dealing with any emergency. The effectiveness of this manual depends on the willingness of workers at all levels to make themselves aware of the immediate actions they must take in an emergency so that they are capable of acting promptly, calmly and efficiently. This manual has been compiled from potential possible emergencies, historic on-site emergencies as well as incorporating the requirements of our integrated management system (SH&E). When following this plan, the priority is the safety of workers and visitors. Only if safe to do so, should any attempt be made to protect records, property or other assets. Site management are responsible for ensuring that all workers and contractors working on the site are aware of the location of the following:   

1.2

fire equipment – extinguishers, hoses and manual call points emergency exits; and evacuation assembly points

Aim The aim of this emergency response plan (ERP) is to minimise the risk and/or reduce the potential loss as a result of an incident that may occur at a Dunlop Flooring Wetherill Park.

1.3

Purpose The primary purpose is to establish and maintain effective processes to effectively respond, report, register and manage preventative actions arising out of emergencies at 183-187 Newton Road, Wetherill Park. The emergency response plan (ERP) will be reviewed at least every 12 months to ensure continued relevance and application.

1.4

Authority PB has assigned designated workers responsibility as the emergency response team (ERT). All workers who act in such roles have full authority to implement provisions of the ERP and shall be indemnified against liability resulting from training or emergency evacuation, where those workers acted in good faith and in the course of their duties.

1.5

Definitions Assembly areas/points

Designated place or places where people assemble during the course of an evacuation

Cyclone

A violent storm, often of vast extent, characterised by


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high winds rotating about a calm centre of low atmospheric pressure. This centre moves onward, often with a strong velocity

1.6

Earthquake

A sudden movement of the earth's crust caused by the release of stress accumulated along geologic faults or by volcanic activity

Emergency

An emergency can be defined as an internal or external event that may adversely affect the safety of people, or result in property or environmental damage

Emergency response plan

A written document (this document) which documents emergency arrangements for our PB sites. It consists of the preparedness, prevention and response activities and includes the agreed emergency roles, responsibilities, strategies, systems and arrangements

ERT

Emergency response team

Tornado watch

When a tornado watch has been issued in an area, workers should monitor local radio or television for additional information.

Tornado warning

A tornado warning means that a tornado has been sighted by the public, law enforcement or radar has indicated an area of rotation that could develop, or has developed, into a tornado.

Tornadoes

The rarest and most violent of thunderstorm phenomena. They are rapidly rotating columns of air that descend in the well-known funnel shape from the base of a storm cloud.

WIP phone

Warden intercommunication point (also known as a WIP phone)

Visitors and contractors The procedures detailed in this plan apply to all visitors and contractors and should be outlined during induction.

1.7

Types of emergencies A building emergency can develop from a number of man-made or natural causes and a full or partial evacuation of the building may be necessary. Refer to the emergency response risk assessment (template available) for emergencies that could eventuate.

2.

Responsibilities

2.1

General All workers have responsibilities to ensure emergencies are managed. Where it is safe to do so, the following responsibilities should be observed during any emergency:


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(a)

workers     

(b)

      

pre-incident management ensures PB site workers, area, product and plant are safe ensures the ERP is communicated to all site workers ensures the ERP is maintained and reviewed annually ensures contractors and visitors are inducted regarding emergency response procedures and, if not, then they are accompanied by a PB worker in the workplace at all times co-ordinates response until emergency services arrive supports emergency services to control the emergency broadcasts the all clear following an emergency for serious incidents, preserves the scene pending an investigation by the relevant authority or internal investigation team notifies the person conducting a business or undertaking 1 (also known as an accountable manager [or their delegate]) (PCBU/AM) that an emergency has occurred reports (and documents) the incident in accordance with incident reporting and investigation procedure ensures action is taken to prevent a recurrence either by implementing immediate control measures

area wardens       

1

assists the chief warden and assumes the chief warden‟s role in their absence

chief warden     

(d)

stop what you are doing and, if applicable, power down any plant or equipment immediately notify your direct report immediately of the situation if safe to do so (and you have been adequately trained), respond to the emergency or, if requested, evacuate to the assembly area/point seek first aid/medical assistance participate in the incident investigation

deputy chief warden 

(c)


maintain communication with the chief warden advising status of area and act on instructions implements the procedure for their area if applicable, communicates status via the WIP phone commences evacuation if the circumstances in the area warrant this confirm any workers unaccounted for (or persons assembled outside their normal area to the chief warden) confirm that activities of the wardens are completed and report this to the chief warden; and ensure no person leaves the site or re-enters the building until the “all clear” has been communicated by the chief warden.

A person conducting a business or undertaking (also known as an accountable manager [or their delegate]) who has the primary duty under the WHS/OHS Acts to ensure, so far as is reasonably practicable, that workers and other persons are not exposed to health and safety risks arising from the business or undertaking


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(e)

PCBU/AM    

(f)

3.

assists in the development of the ERP (this document) assists in the investigation of the emergency reviews all completed incident reports

first aider     

(i)

if required, manages media liaison with PB head office notifies the senior management team and CEO of the emergency reviews the investigation report ensures action is taken to prevent a reoccurrence

state/site SH&E advisor   

(h)

notifies applicable management that an emergency has occurred notifies the national SH&E manager that an emergency has occurred appoints an investigation team ensures recommendations are taken to prevent a reoccurrence

general manager or group general manager    

(g)


retrieves the first aid kit (if safe to do so) attends to injured workers (or other persons) if possible and practical, evacuates patient(s) to safe areas reports to the chief warden arranges emergency services (eg. ambulance) as required

visitors and contractors follow the ERP provisions and instructions as directed by workers or the chief or area wardens

Emergency call directory: The emergency call directory is located in Appendix 1 of this document. The following populated information will assist emergency services:      

name of business address of business nearest cross road main roads near site details of the incident contact name (the

Dunlop Flooring 183-187 Newton Road, Wetherill Park Coates Place Victoria Street person

initiating


the

ERP)

and

their

contact

numb

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Emergency Response Team – Day Shift

Sarabdeep Singh Chief Warden

Ray Farmer Deputy Chief st 1 responder

Rami Abboud Warden 2nd Responder

Evaton Onton Traffic Controller

Cyril Tawa 1st Responder

Mathew Deguara Warden 2nd responder

Gus Lara Reserve Wardens

Hernana

M Shamim Warden

Graham Ostridge Warden

Pablo Gonzalez Reserve Wardens

Emergency Response Team – Afternoon Shift

Wilfredo Siroy Chief Warden

Jun Emperado Warden

Eti Tupou Warden

Celso de la Cruaz Deputy Warden

Area Wardens Day Shift

Hernan Molina Production Area

Oliver Dimovski Despatch Area

Rodrigo B Reception Area


Ramana Ontry Front Office

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First aid certificate holders

Name

Certificate no.

Pablo Gonzalez

Photo

Issue date

Expiry date

126109

28-April-2011

28-April-2014

Jun Emperado

129490

08-August-2011

08-August-2014

Wilfredo Siroy

125359

08-April 2011

08-April-2014

Muhammad Shamin

158923

16-September-2013

16-September-2016

Glenn Napper

158403

09-September-2013

09-September-2016


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4.

Emergency situations

4.1

Industrial/transport accident or medical emergency


In the event of an industrial/transport accident or medical emergency the following procedure should be initiated: Chief warden (or their delegate)      

Contact PCBU/AM and inform them of the incident Contact the closest first aider The chief warden will advise of a stop work order or site evacuation If required, contact emergency services. You must advise emergency services if a serious injury has occurred The chief warden will broadcast the all clear after the emergency is deemed safe Chief warden to initiate a debrief with the PCBU/AM and ERT

PCBU/AM       

PCBU/AM will designate worker(s) to meet emergency services and direct them to the area If a worker has been injured, arrange for contact to be made with the worker‟s next of kin If a serious incident, where a workers (or other persons) were removed by ambulance, contact the national SH&E manager to discuss the potential reporting requirements to the relevant authority (eg. WorkSafe, WorkCover etc) Incident logged in incident/injury database Conduct full investigation as per the PB investigation procedure Follow all processes outlined for incident response (eg. Injurypak) Conduct rehabilitation (if required)

First aider    4.2

The first aider will assess the nature and extent of the injuries to determine the appropriate process to follow in relation to the medical emergency and will contact emergency services (eg. ambulance) Follow instructions provided by the emergency services operator and stay with the patient until emergency services arrive Do not move the patient unless they are in a life-threatening situation

Fire/emergency In the event of a fire, workers and visitors are our primary responsibility. We do not expect workers to fight fires if they are not comfortable (nor trained) to do so. Buildings and product can be replaced – people can‟t. In the event of a fire/general emergency the following procedure should be initiated: Worker/other person 

Worker/other person raise the alarm and evacuate. Worker to inform chief or area


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warden on the incident. Chief warden (or their delegate)   

  

Chief warden and ERT leader to assess the situation and implement appropriate action. ERT leader briefs ERT team and initiate response. Chief warden calls the fire brigade or other emergency services (as required). Chief warden to provide:  provide details of the emergency  give address of the site  give details of the area of emergency  explain steps undertaken so far  provide their name and contact number Wait for emergency services to arrive and follow their instructions When the fire has been extinguished and emergency services have given back control to the chief warden, the chief warden will broadcast the all clear to return to the premises Chief warden to initiate a debrief with the PCBU/AM and ERT

Area warden (or their delegate)  

Conduct area search and ensure all occupants have left the building Area warden will collect sign-in records and conduct roll call

PCBU/AM    4.3

Incident logged in incident/injury database Conduct full investigation as per the PB investigation procedure Liaise with the GM SH&E/Risk or national SH&E manager as there may be a requirement to notify the insurers and/or a regulatory body

Gas leak In the event of a gas leak, and if safe to do so, the following procedure should be initiated: Worker/other person 

Worker/other person raise the alarm and evacuate. Worker to inform chief or area warden on the incident.

Chief warden (or their delegate)     

Stops all plant running immediately Advises all workers and sounds the alarm If safe to do so, the ERT team will isolate the gas supply at the source Chief warden calls the fire brigade or other emergency services (as required) and informs neighbours (as required). Chief warden to provide:  address, nearest intersection and best entrance address  what has happened  the type of gas that is leaking (eg. chemical name, refer to the safety data sheet [SDS])  any other hazards emergency services may encounter


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   


 their name and phone number Chief warden will follow instructions provided by the emergency services operator Designate someone to meet emergency services and direct them to the area of the emergency When the leak has been controlled and emergency services have given back control to the chief warden, the chief warden (or their delegate) will broadcast the all clear to return to the premises and advice neighbouring properties Chief warden to initiate a debrief with the PCBU/AM and ERT

Area (or other) wardens        

Turn off the air conditioning and fans Remove all ignition sources (ie. turn off the electricity at the main switch) Assist with evacuation of the building to the emergency assembly point, upwind of the leak Check all areas have been cleared and inform the chief warden Area warden will collect sign-in records and conduct roll call Maintain control of the emergency assembly point Conduct full investigation as per the PB investigation procedure PCBU/AM (or their delegate) will liaise with the GM SH&E/Risk or national SH&E manager as there may be a requirement to notify the insurers and/or a regulatory body

PCBU/AM    4.4

Incident logged in incident/injury database Conduct full investigation as per the PB investigation procedure Liaise with the GM SH&E/Risk or national SH&E manager as there may be a requirement to notify the insurers and/or a regulatory body

Contact with sprinkler head In the event of contact with a sprinkler head the following procedure should be initiated: PCBU/AM (or their delegate)        

4.5

Isolate the area of instability and, if necessary, evacuate workers from the area Contact emergency services and notify them of the situation – follow instructions from emergency services. If directed, turn off the pump (or main) and, if necessary, the electricity to the affected areas Call „Superior Fire Services‟ 02 9986 2233 to undertake repairs to sprinkler head Initiate clean-up of area and resume normal use when repairs complete Incident logged in incident/injury database Conduct full investigation as per the PB investigation procedure Liaise with the GM SH&E/Risk or national SH&E manager as there may be a requirement to notify the insurers of the damage Remove isolation and resume use once the racking is repaired and investigation complete

Structural instability In the event of structural instability the following procedure should be initiated: Racking instability


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PCBU/AM (or their delegate)       

Isolate the area of instability and, if necessary, evacuate workers from the area Remove stock/assets from racking (only if safe to do so) (as directed by the PCBU/AM or their delegate) Call „Active Storage‟ 02 9526 8422 to undertake repairs to racking Incident logged in incident/injury database Conduct full investigation as per the PB investigation procedure Liaise with the GM SH&E/Risk or national SH&E manager as there may be a requirement to notify the insurers and/or a regulatory body Remove isolation and resume use once the racking is repaired and investigation complete

Other structural instability (ie. property damage) PCBU/AM (or their delegate)        4.6

Isolate the area of instability. Preserve the scene until given the all clear by the national SH&E team Remove stock/assets (only if safe to do so) (as directed by the PCBU/AM or their delegate) Contact the landlord or national property team to repair the unstable structure Incident logged in incident/injury database Conduct full investigation as per the PB investigation procedure Liaise with the GM SH&E/Risk or national SH&E manager as there may be a requirement to notify the insurers and/or a regulatory body Remove isolation and resume use once the structure is repaired and investigation complete

Building invasion (intruders) In the event of building invasion / disturbance the following procedure should be initiated: Workers         

At all times keep cash, vital records, information and valuables secured and to a minimum Do not discuss activities, vital records, amounts of cash or security procedures in public Notify your supervisor/manager if you are suspicious of the behaviour of any persons Try to remain (or appear) calm Do not make any sudden movement or take any action to excite or aggravate the intruder(s) Be courteous, converse with and answer questions by the intruder(s) Obey instructions given by the intruder(s) If requested, immediately handover valuables (eg. cash, product etc) – never challenge or question intruders Be observant to enable completion of the armed intrusion checklist after the event


Incident logged in incident/injury database Contact the PB asset protection team Contact the relevant authorities (eg. Police) as directed by the asset protection team Incident logged in incident/injury database


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 


Conduct full investigation as per the PB investigation procedure Liaise with the GM SH&E/Risk or national SH&E manager as there may be a requirement to notify the insurers

This scenario will also use the armed intrusion checklist located in Appendix 3 of this plan.

4.7

Neighbouring property incident In the event of an emergency (eg. fire) occurring at a neighbouring property, the business is to undertake the following procedure: Chief warden (or their delegate)  

    

Close all doors to the site Chief warden calls the fire brigade or other emergency services (as required). Chief warden to provide:  address, nearest intersection and best entrance address  what has happened  give details of the area of emergency  any other hazards emergency services may encounter  their name and phone number Follow all directions provided by the fire brigade or other emergency services Chief warden or delegate to confirm the neighbouring property is aware of the incident Chief warden to prepare the site for evacuation (if necessary) Initiate head count of workers and make telephone contact with those who are not on-site Chief warden to initiate a debrief with the PCBU/AM and ERT

PCBU/AM  4.8

Incident logged in incident/injury database (if no evacuation, log as a near miss)

Terrorism Given the nature, location and operations of the business, the impact or potential impact of terrorism in a PB business is seen as a low risk occurrence. In the event that an act of terrorism may occur, workers are to follow the procedures provided under building invasion.

4.9

Hazardous substances or dangerous goods (or chemical, biological, radiological) Hazardous substances stored on site: CONTENTS OF TANK

LOCATION OF TANK

TANK ID. NUMBER

Toluene Di-Isocyanate

Binder Room

Tank 1

Prosol

Binder Room

Tank 3


TYPE OF TANK/CONTROLS Vertical Storage Tank/Bunding system/High level /Temperature control/Over flow tank(low level & High level) Vertical Storage Tank/Bunding system

VOLUMNE

23,000 kg

10,000 Litres

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Polyol

Binder Room

Tank 2

Binder Tank Batch

Binder Room

Tank 5

Binder Tank

Binder Room

Tank 6

Binder Mixing Tank

Binder Room

Tank 4

Cs-137 Radioactive material

Bonder Area

NA

Vertical Storage Tank/Bunding system Vertical Storage Tank/Bunding system/Temperature/High level/Overflow tank Vertical Storage Tank/Bunding system/Bunding system/Temperature/High level/Overflow tank Vertical Storage Tank/Bunding system/High level

25,000 Litres

In a Sealed container- Approved Signs and labels were displayed

NA

3700kg

3700kg

2900 Litres

General control in place consist chemical shower, Decontaminant, PPE, SDS, trained ERT, Certified and trained chemical handler. Copy of SDS summary supplied as appendix 18 for above chemicals, full SDS available on site. In the event of a hazardous substances or dangerous goods incident the following procedure should be initiated: Spill or substance exposure Chief warden/ERT Leader     







Isolate the area the spill has occurred in. If the substance cannot be identified, do not make any attempt to clean up the substance Protect / cover any drains in close proximity to the spill Immediately retrieve a copy of the safety data sheet (SDS) if substance is known Large spill If the spill is too large for immediate clean up, isolate the area and contact emergency services Spill emitting toxic fumes If the spill is emitting toxic fumes:  turn off air conditioning and recirculation fans  turn off all effected equipment  open doors to ventilate air (if possible)  evacuate premises upwind of the spill  retrieve the TDI measuring monitor and measure the TDI levels (if applicable) Retrieve the site spill kit and:  apply absorbent material to the spill area (wearing the correct personal protective equipment)  use the specific broom to move the absorbent material around the spill area until all the liquid has been collected  when the absorbent material is ready for removal, use an appropriate tool (eg. spade) to gather the material and place in secure bags  when clean-up is complete, contact a licensed prescribed waste disposal company for collection of the material If applicable, evacuate the area, including all persons who may have been injured or suffered exposure to the substance involved in the incident. Ensure emergency assembly point is at least 200m clear of the spill. This may require a temporary change to the emergency evacuation assembly areas/points. If applicable, inform neighbouring properties about the incident and request them to evacuate if required.


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


In case of emergency of radiation source contact immediately R & X Nuclear Services Pty Ltd, Frank A. Galea on either 02-46327727 or 0418 968 287.

First aider    

First aider shall refer to the safety data sheet (SDS) to understand treatment The first aider will assess the nature and extent of the exposure/injury to determine the appropriate process to follow in relation to the medical emergency and will contact emergency services (eg. ambulance) Follow instructions provided by the emergency services operator and stay with the patient until emergency services arrive Do not move the patient unless they are in a life-threatening situation

PCBU/AM   

4.10

Incident logged in incident/injury database Conduct full investigation as per the PB investigation procedure Liaise with the GM SH&E/Risk or national SH&E manager as there may be a requirement to notify the insurers and/or a regulatory body (eg. EPA) of any spill – especially those that cannot be contained (eg. near storm water drains)

Fire Chief warden (or their delegate)/ERT   

    

Chief warden and ERT leader to assess the situation and implement appropriate action. ERT leader briefs ERT team and initiate response. Chief warden calls the fire brigade or other emergency services (as required). Chief warden to provide:  address, nearest intersection and best entrance address  what has happened  give details of the area of emergency  any other hazards emergency services may encounter  their name and phone number Follow all directions provided by the fire brigade or other emergency services Chief warden to prepare the site for evacuation (if necessary) and if applicable, inform neighbouring properties about the incident and request them to evacuate if required. Initiate head count of workers and make telephone contact with those who are not on-site The chief warden will broadcast the all clear after the emergency is deemed safe Chief warden to initiate a debrief with the PCBU/AM and ERT

PCBU/AM  

Incident logged in incident/injury database Conduct full investigation as per the PB investigation procedure

First aider 

The first aider will assess the nature and extent of the injuries to determine the appropriate process to follow in relation to the medical emergency and will contact


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 


emergency services (eg. ambulance) Follow instructions provided by the emergency services operator and stay with the patient until emergency services arrive Do not move the patient unless they are in a life-threatening situation

Fire water runoff In the event of a site experiencing a fire emergency, it is recognised that the runoff from the water used to extinguish the fire may be contaminated and pose a hazard to the environment. Where possible, and only if safe to do so, the emergency response team is to cover all stormwater drains for containment. Where it is not possible or not safe to do so, firewater management is to be at the discretion of the emergency services. The business will contribute to this in line with any requirements set out by the Environmental Protection Authority (EPA). 4.11

Severe weather including storm, cyclone, flood, earthquake etc In the event of a severe weather incident, the following procedure should be initiated: Chief warden (or their delegate)       

  

 

Activate the ERP and ERT Stop all plant running before the severe weather hits (or as soon as it hits) If possible, store/secure loose items external to the buildings Secure all doors and windows If time permits, tape glass windows and doors and, if necessary, protect them with timber and/or sand bags If time permits, protect valuables, cover or move away from windows Chief warden calls the fire brigade or other emergency services (as required). Chief warden to provide:  address, nearest intersection and best entrance address  what has happened  how many people are injured  any hazards emergency services may encounter  their name and phone number Chief warden to follow instructions provided by the operator. Chief warden may be directed to isolate and shut off electricity, water and gas services Chief warden to evaluate the need to evacuate if fire, gas leaks or structural damage occurs during the storm With PCBU/AM input and if the storm is deemed severe enough, the chief warden should consider:  sending workers home before the weather hits the site (if there is any uncertainty workers should remain in a building, keeping away from windows, until the storm passes)  in advance, calling workers and advising them not to come into work until the weather has moved away from the site  stopping work and evacuating workers to a secure area off the site (eg. office)  isolating vulnerable areas of the site until the weather has moved away from the site Post-storm, the ERT should assess the damage and report it through to management Chief warden to initiate a debrief with the PCBU/AM and ERT


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Area warden (or their delegate) 

Check the Bureau of Meteorology (weather radar) or other services websites for details


Incident logged in incident/injury database Conduct full investigation as per the PB investigation procedure PCBU/AM (or their delegate) will liaise with the GM SH&E/Risk or national SH&E manager immediately as there may be a requirement to notify the insurers of any property damage PCBU/AM initiates site clean-up (this may require engagement from the national property/infrastructure team)

 4.12

Tornado In the event of a tornado the flowing procedure should be initiated: Chief warden (or their delegate)  



  

If a tornado watch has been issued, monitor radio stations for updates The chief warden (or their delegate ) must notify all workers in the building of the tornado watch. This notification must include:  building is under tornado watch  time the tornado watch expires  normal routine will not be interrupted unless a tornado warning is issued If a tornado warning has been issued, all workers must proceed to the nearest designated shelter or safest area in the building (away from buildings, glass windows and away from items that may collapse). Suggested safe areas are:  interior rooms and passage ways in large buildings and / or the lowest floor  central stairwells  basements (if applicable) Chief warden to direct workers to safe areas (like under solid furniture), crouch down and cover their heads Post-tornado the ERT should assess the damage and report it through to management Chief warden to initiate a debrief with the PCBU/AM and ERT

PCBU/AM     4.13

Incident logged in incident/injury database Conduct full investigation as per the PB investigation procedure PCBU/AM (or their delegate) will liaise with the GM SH&E/Risk or national SH&E manager immediately as there may be a requirement to notify the insurers of any property damage PCBU/AM initiates site clean-up (this may require engagement from the national property/infrastructure team)

Impairment of fire protection and suppression equipment. In the event of repairs or modifications to sprinkler systems / fire hydrants or other fire control equipment the following procedure should be initiated:


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Chief warden (or their delegate)      4.14

Before commencement of shut down and works notify the building insurer using the PB IMS template (6-007 available from the SH&E Intranet) Notify the local area fire authority Notify internal ERT and state SH&E representative Initiate fire control measures prior to the commencement of works At completion of works notify all parties that effected fire control equipment is back online

Bomb threat procedure (including letter bomb) What to do (a)

Written threat If a bomb threat is received in writing, it should be kept, including any envelope or container. Once a message is recognised as a bomb threat, further unnecessary handling should be avoided. Every possible effort has to be made to retain evidence such as possible fingerprints, handwriting or typewriting, paper and postmarks. Such evidence should be protected by placing the evidence in a plastic sleeve or envelope (plastic envelope is the preferred option).

(b)

Telephone threat An accurate analysis of the telephone threat can provide valuable information on which to base recommendations, action and subsequent investigation. The person receiving the bomb threat by telephone should not hang up and, as soon as possible, complete the information required by a bomb threat checklist.

(c)

Suspect object A suspect object is any object found on the premises and deemed a possible threat by virtue of its characteristics, location and circumstances.

Ensure that the bomb threat checklist (attached to this procedure) is completed to the best of your capabilities, as this will greatly help the appropriate authorities. Who to inform Upon receipt of a bomb threat do not hang up the phone the call was received on. Immediately notify the chief warden and the PCBU/AM will contact the police and inform them of the situation. That call should be made from another phone so that we do not hang up the line the threat was made on. After the call It is PB policy, as set out in the emergency manual, for the entire site to be evacuated. However, prior to this the ERT should take steps to ensure that the evacuation areas are safe and that there is no danger in evacuating workers and others. Once this has occurred the evacuation alarm should be sounded and the normal evacuation processes put into place. After evacuation, no workers shall re-enter the site until given the all clear from © Pacific Brands - Dunlop Flooring Wetherill Revised/published Sep -2013 DMS # 16675 Dunlop Flooring Wetherill Park Emergency response plan V2.7

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emergency services or the PB chief warden. Workers should never touch anything that looks suspicious. For more information, refer to the bomb threat checklist in Appendix 2. 5.

Evacuation point The evacuation point for the business is located at: the street entrance grass area inside main entry gate

6.

Fire detection and suppression equipment Refer to the emergency equipment checklist DMS # 15677

7.

8.

Emergency equipment maintenance Emergency equipment maintenance

Date of last service

Date of next service

Servicing contractor’s details

Fire extinguishers

July 2013

Jan 2014

Superior Fire Services

Fire hoses/reels

July 2013

Jan 2014


Fire sprinkler systems

July 2013

Jan 2014


Fire alarm systems

July 2013

Jan 2014


Training The site will undertake response/evacuation:

the

following

training

in

relation

to

emergency

New workers Emergency procedures during induction Existing workers Annual emergency procedure/refresher training Visitors/contractors Site specific induction to cover emergency information Emergency response teams  

Chief and deputy wardens to complete a chief warden‟s course/refresher every two (2) years Area and other wardens to complete area warden‟s course/refresher every two (2) years


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 9.


ERT team undertakes internal briefings to ensure all staff are familiar on regular basis

Fire prevention and control methods In order to control the risk of a fire, several measures have been taken. These include:  

   10.

all PB sites have a no smoking policy within buildings and under cover areas. In all other outside locations, there is a restriction on smoking. Smoking is only permitted within designated smoking areas the enforcement of hot works permits. No hot work is to take place without first completing a hot work permit and following the hot work procedure. The hot work procedure requires a fire team member to be present with suppression devices in the event of a fire breaking out scheduled electrical inspections of all machinery and wiring throughout the site the provision of portable fire fighting equipment in line with the Building Code of Australia and the relevant state building code. Inspection of these devices is carried out in accordance with the appropriate regulations the business will undertake evacuation exercises at least every 12 months to test the effectiveness of the ERP.

After the event (debrief) Following a critical incident, a debriefing is required to confirm how the ERP/ERT performed, if counselling of workers is required as well as the necessary communication being delivered through to the CEO. All counselling is to be organised with the assistance of Human Resources. A critical event is often traumatic to those involved and therefore counselling is recommended. After recovery from the event, the debriefing should involve the following:      

Chief warden Response team leaders Site manager Maintenance supervisor (is required) Electrician (if required) National operation manager


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Appendix 1 : Emergency call directory EMERGENCY TELEPHONE NUMBERS Ambulance / Police / Fire Brigade

000 (Aus)

Police – 332 Prairie Vale Road, Prairiewood

8788 5199

Fire station – cnr The Horsley Drive & Hassell Street, Smithfield

9609 2343

Hospital – cnr Prairievale road & Polding street, Prairiewood

9616 8111

State Emergency Service (SES)

132 500

Poisons Information Centre

13 11 26

Electricity – Integral Energy

131 003

Electrician – Michael Guyer

0412 461 276

Environmental Protection Authority (EPA) Ministry of health – Parramatta (Westmead hospital-ask for public health office on call)

131 555 9845 5555

Gas – AGL: faults and emergencies

131 909

Water, sewerage, drainage faults

132 090

WorkCover Authority All communication to regulatory authorities is undertaken by the national SH&E team. Please contact the national SH&E manager or GM SH&E/Risk prior to any regulatory notifications

131 050

Telstra (eg. Line fault)

132 255

Security – J & D security

9725 1566

Fire equipment servicing (extinguisher, hose servicing, fire panel, fire alarm system)Superior Fire Services

9986 2233

Radiation emergency- R & X-Nuclear Services P/L, Frank A Galea

0418968287

Landlord or building owner – Perry Savvas

0407 070 458

Site PCBU/AM – Joe Fernandes

0422 000 771

Site supervisor – Hernan Molina

0447 541 990

Site supervisor – Jun Emperado

0409 117 923

Maintenance supervisor – Graham Ostridge

0401 993 190

General manager (GM) – Sean Ford

0411 257 701

Operations Manager - Ramana Ontry

0402 080 129

PB state SH&E advisor – Cheryl Jumeau

0407 987 995

PB national SH&E manager – TBA

TBA

PB GM SH&E/Risk (to cover insurance notifications) –Natalie Foeng

0403 269 982

PB asset protection manager – Peter Sutton

0409 120 513

HR manager - Kate O‟Connell

0409 087 367

Group IT account manager – Tom Dalianis

0412 418 678

Neighbouring property – Careys Transport (East side)

9756 1255

Neighbouring property – Islander Imports (East side)

9609 4500

Neighbouring property – Mario & Sons (West side)

9756 3400


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Appendix 2: Bomb threat checklist BOMB THREAT CHECKLIST REMEMBER DON’T HANG UP AFTER CALL Exact wording of threat:

THREAT LANGUAGE Well spoken: Incoherent:

BOMB THREAT CHECK LIST QUESTIONS TO ASK

Irrational: Taped:

When is the bomb going to explode?

Message read by caller:

Where did you put the bomb?

Abusive:

When did you put it there?

Other:

What does the bomb look like? What kind of bomb is it?

BACKGROUND NOISES

What will make the bomb explode?

Street noises:

House noises:

Did you place the bomb?

Aircraft:

Local call:

Why did you place the bomb?

Voices:

Long distance:

What is your name?

Music:

STD:

Where are you?

Machinery:

What is your address?

Other:

RECORD CALLING LINE IDENTIFICATION DON’T HANG UP CALLERS VOICE

OTHER Sex of caller: Estimated age:

Accent (specify): Any impediment (specify):

CALL TAKEN

Voice (loud, soft etc):

Date:

Diction (clear, muffled):

Duration of call:

Manner (calm, emotional, etc):

Number called:

/

/

Time:

Did you recognise the voice? If so, who do you think it was?

RECIPIENT

Was the caller familiar with the area?

Name (print):

Contact reception

Telephone No:

If unanswered/out of hours contact the Police

Signature:

Advise your chief warden and PCBU/AM - Do not discuss the threat with the media or other unauthorised workers.


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Appendix 3: Armed intrusion checklist ARMED INTRUSION CHECKLIST Number of intruders

One

Two

More

Sex

Male

Female

Don‟t know

Estimated age

Accent (specify)

Possible nationality

Voice

Speech

Manner

Australian

Asian

European

North American

Other

Lewd

Soft

Deep

Disguised

Fast

Slow

Muffled

Clear

Stutter

Lisp

Calm

Excited

Vague

Cold

Drunk

Sober

Light

Other Any idiosyncrasies

Nervous cough

Catch phrases

Other PERSONAL PARTICULARS (describe for each intruder on a separate form) Hair

Colour

Length

Shape

Eyes:

Height

Weight

Build

Posture:

Walk

Scars

Tattoos

Clothing Hands/gloves

Footwear

Carry bags Disguised Did you recognise the intruder(s)?

YES

NO

Who do you think it was? VEHICLE/S

Type/Model

Colour

Registration No. TYPE OF WEAPON/S (Circle) Hand held

Revolver

Automatic pistol

Not sure

Shoulder weapon

Rifle

Shotgun

Not sure

Size/weight (estimate)

Heavy/Big

Light/small

Sawn off

Colour Of weapon

Metal

Woodwork

Sling (if any)

ADMINISTRATIVE DATA (completed by victim of hold up) Name

Position

Signature

Section

Date

Time


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Appendix 4: Know your fire extinguishers Fire hydrants, hoses and extinguishers must not be used for other than the intended purpose.

Dry chemical AB (E) Wood, paper Liquid, electrical

CO2 Flammable liquids, electrical

Foam Petrol, oil & other flammable liquids

Water Wood, paper, fabric, not electrical

Hose reel Same as water extinguisher

CLASS A Ordinary combustibles: Paper, wood, cloth, rubber, foam, fibre, etc. Best extinguishing agent? Water (removes heat) CLASS B Flammable liquids: Petrol, adhesives, oils, solvents, paints, cleaning fluids, etc. Best extinguishing agent? Foam and dry chemical (removes Oxygen) Note: Never use water on a „B‟ Class Fire CLASS C Flammable gases: LPG Best method of extinguishment? Isolate - starve - remove the fuel. Note: Beware that if a dry chemical extinguisher is used to extinguish a gas fire, any unburnt escaping gas will result in an explosion risk. CLASS E Fire involving live electrical equipment: Fuse boards, electric motors etc. Best method of extinguishment? Carbon Dioxide (CO2) or dry chemical (removes Oxygen) Note: Never use water or foam on an “E” Class fire. Option: Isolate power and treat as „A‟ Class Fire. CLASS F Cooking oils and fats Best extinguishing agent? Wet chemical, dry chemical (removes Oxygen) Only trained people are permitted to use fire extinguishers due to the dangers involved with the incorrect extinguisher being used for the type of fire .


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Appendix 5: Noticeboard communication and display – emergency procedure extract IMPORTANT – DO NOT ATTEMPT ANY ACTION WHICH IS NOT SAFE BUILDING ALARMS Evacuation alarm

PA alarm will be sounded

Action: All occupants evacuate on direction EMERGENCY SERVICES FIRE BRIGADE 000 POLICE 000 AMBULANCE 000 EVACUATION ASSEMBLY AREA Evacuation Upon hearing the alarm, all workers are to evacuate the building via the nearest exit and meet at the front gate Do not  Go to lunchroom or rest rooms  Re-enter the area without instruction Do  Leave by nearest exit door  Stay calm at all times  Obey all instructions given by the chief or area wardens

EMERGENCY CONTROL ORGANISATION Chief warden Sarobdeep Singh 0412540440 – Day shift Wilfredo Seroy 0400 089 783 – Afternoon shift Deputy chief warden Rami Abboud – Day shift Celso Dela Crutz – Afternoon shift ERT leader Sarobdeep Singh– Day shift Wilfredo Siroy– Afternoon shift Warning signs Rodrigo Bustamante – Day shift Response team member – Afternoon shift Communications Officer TBC – Day shift Jun Emperado 0409117923 – (Afternoon)

FIRE & SMOKE  Evacuate the building  Conduct roll call  Contact emergency services  If safe, attempt to extinguish with nearest correct appliance  Contact chief warden  Await further instructions BOMB THREAT By telephone  Never hang up  Be sympathetic not abusive  If possible ask questions  Report to chief warden and PCBU/AM  Complete check list and record what caller said

Nb: Do not attempt CPR / first aid if untrained

By mail  Suspect item/mail found  Do not disturb item  Move persons to safety  Report to chief warden and PCBU/AM

FIRST AID Pablo Gonzalez Jun Emperado Juan Rebolledo Muhammad Shamin Glenn Napper Wilfredo Siroy


CARDIAC ARREST OR URGENT MEDICAL EMERGENCY  Perform CPR / first aid only if trained to do so  Ring emergency services 000 (Aust) or 111(NZ)  Stay with person  If person is breathing, place them in the recovery position until emergency services arrive  Stay on the phone with emergency services, they will direct you with what you need to do

INTERNAL/EXTERNAL EMERGENCIES For all other non-specific emergencies (eg. dangerous and toxic emissions or spills):  move workers from danger to safety  inform the chief warden and PCBU/AM  contact the site and state SH&E advisor

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Appendix 6: Site map


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Appendix 7: Evacuation plan - Despatch

YOU ARE HERE


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Appendix 8: Evacuation plan - Production Building YOU ARE HERE


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Appendix 9: Evacuation plan - Production Building Reception YOU ARE HERE


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Appendix 10: Evacuation plan - Production Building Workshop YOU ARE HERE


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Appendix 11: Evacuation plan - Production Building Binder Room YOUR ARE HERE


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Appendix 12: Evacuation plan - Production Building Wrapping Machine

YOU ARE HERE


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Appendix 13: Evacuation plan - Laminate Warehouse

YOU ARE HERE


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Appendix 14: Evacuation plan - Front Office Kitchen YOU ARE HERE


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Appendix 15

Uptake Auger/Metering Hopper Fire Response Procedure Fire detected by Operator

Fire detected by Heat Sensor

Fire alarm activated

Zone light activated

Operator to activate CO2 Deluge System Manually

Sound the alarm

Emergency Response Team(ERT) assembled

ERT to assess if Fire danger is still present

Mills & air blower turned off

CO2 System activated till empty

Site Evacuation

Yes

Leave Co2 deluge system running and assist manually (with hose) if required

No


Yes

Reactivate fire extinguisher

No

Contact maintenance to refill CO2 cylinders

ERT to switch off alarm and isolate Zone

Maintenance to reset all controls

Give the all clear


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Appendix 16 Hopper 1 Fire Response Procedure Fire detected by operator

Fire detected by flame detector Fire alarm activated Zone light activated

Manually activate deluge system at Manual Emergency Station

Shutt Off Mills and sound the alarm



Mills & air blower turned-off

Site Evacuation

Yes

Leave deluge system running and assist manually (with hose) if required

No Shut-off gate valve


Yes

Reactivate Auto/Manual fire system

No ERT to switch off alarm and isolate Zone


Give the all clear


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Appendix 17 Granulator Fire Response Procedure Fire detected by Operator

Fire detected by Heat Sensor

Fire alarm activated

Zone light activated

Operator to activate CO2 Deluge System Manually

Sound the alarm



Stop granulator and air blower

CO2 System activated till empty

Site Evacuation

Yes

Leave Co2 deluge system running and assist manually (with hose) if required

No


Yes

Reactivate Fire extinguisher

No

Contact maintenance to refill CO2 cylinders

ERT to switch off alarm and isolate Zone


Give the all clear


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Appendix 18


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Version control page

Document applies to

Emergency response manual

Document owner

This policy applies to Dunlop Flooring, Wetherill Park, employees, contractors and visitors

Document approved by

PCBU/AM

Emergency response manual (DMS # 16675)

1.6

June 2012

Document transferred to revised corporate template DMS#14202 , changes to ERT team and added chemical on site and SDS‟s

1.7

Aug 2012

Updated Site emergency plan drawing

1.8

Aug 2012

Update Appendix 6

1.9

Aug 2012

Updated footers

2.0

Oct 2012

Amended Radiation source emergency in Hazardous substances list, Emergency contact list and Appendix 6

2.1

Nov 2012

Amended Radiation source emergency in Hazardous substances list, Emergency contact list and Appendix 6

2.2

Nov 2012

Update Footers

2.3

Nov 2012

Updated Footers

2.4

Dec 2012

Amend first aid team and emergency response team members. Updated all chemicals MSDS with the current suppliers lis

2.5

Apr 2013

Restructuring the ERT team on page 7

2.6

Aug 2013

Amend MSDS for TDI

2.7

Sep 2013

Amend First aid team and dates

Creation/revision date

Sep 2013

Next revision date

Sep 2015


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