Morana, J. (2013), Sustainable supply chain management, London: Wiley-ISTE, ISBN 978-1-84821-526-9.

Table of Contents

Acknowledgements . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

ix

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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I.1. Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I.2. Historical background on how supply chain management has become strategic and omnipresent . . . . . . . I.3. The emergence of sustainable supply chain management . . . . . . . . . . . . . . . . . . . . . . .

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Chapter 1. The Economic Aspect of Sustainable Supply Chain Management . . . . . . . . . . . . . . . . . . . . . . .

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1.1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . 1.1.1. The emergence of supply chain management . 1.1.2. The aspects of supply chain management . . . 1.1.3. Overview of the dimensions of supply chain management: proposition . . . . . . . . . . . . . 1.2. Intra- and inter-organizational connections. . . . . 1.2.1. Strategically upstream or supply logistics . . . 1.2.2. Internal or production strategic logistics . . . . 1.2.3. Upstream or distribution strategic logistics . . 1.2.4. Strategic transport management . . . . . . . . . 1.2.5. The increasingly strategic role of logistics providers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.2.6. The strategic approach of traceability. . . . . .

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1.3. Information, information systems and ICT: an aid to the success of intra- and inter-organizational connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.4. Conclusion. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.5. Appendix  technical specifications for electronic data interchange . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chapter 2. The Environmental Aspect of Sustainable Supply Chain Management . . . . . . . . . . . . . . . . . . . . . . . 2.1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.1.1. Integrated logistics support . . . . . . . . . . . . . . . 2.1.2. The components of green supply chain management according to [SRI 07] . . . . . . . . . . . . . . 2.1.3. Our proposal for the aspects of the environmental dimension of sustainable supply chain management. . . . . . . . . . . . . . . . . . . . 2.2. Green design or eco-design . . . . . . . . . . . . . . . . . 2.2.1. Environmental management system . . . . . . . . . 2.2.2. The eco-design approach . . . . . . . . . . . . . . . . 2.3. Green operations . . . . . . . . . . . . . . . . . . . . . . . . 2.3.1. Green manufacturing and remanufacturing . . . . . 2.3.2. Waste management . . . . . . . . . . . . . . . . . . . . 2.3.3. Reverse logistics . . . . . . . . . . . . . . . . . . . . . 2.4. Green transport . . . . . . . . . . . . . . . . . . . . . . . . . 2.5. Systems, regulations, standards and referential frameworks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.5.1. The ISO 14000 standard. . . . . . . . . . . . . . . . . 2.5.2. The Eco Management and Audit Scheme . . . . . . 2.5.3. Approaches associated with quality of habitat . . . 2.5.4. Evaluations of greenhouse gas (GHG) emissions . 2.6. Conclusion. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.7. Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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Chapter 3. The Social/Societal Aspect of Sustainable Supply Chain Management . . . . . . . . . . . . . . . . . . . . . .

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3.1. Introduction . . . . . . . . . . . . . . . . . . . . . . 3.1.1. In favor of the definition of social/societal supply chain management. . . . . . . . . . . . . . . 3.2. Internal human resources. . . . . . . . . . . . . . 3.2.1. Individual rights . . . . . . . . . . . . . . . . .

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3.2.2. Organizational commitment. . . . . . . . . . . 3.2.3. Organizational identification . . . . . . . . . . 3.2.4. Job satisfaction . . . . . . . . . . . . . . . . . . . 3.3. External human resources . . . . . . . . . . . . . . 3.3.1. Attractiveness of the company . . . . . . . . . 3.3.2. Reputation and image. . . . . . . . . . . . . . . 3.3.3. The support of unions and external partners. 3.4. Conclusion . . . . . . . . . . . . . . . . . . . . . . . . 3.5. Appendix . . . . . . . . . . . . . . . . . . . . . . . . .

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Chapter 4. Sustainable Supply Chain Management Balanced Scorecard . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 4.1. Introduction . . . . . . . . . . . . . . . . . . . . 4.2. Dashboard and logistics: evolution . . . . . . 4.3. The dashboards currently used in logistics . 4.3.1. The Balanced Scorecard . . . . . . . . . . 4.3.2. SCOR®: Supply Chain Operations Reference model . . . . . . . . . . . . . . . . . . . 4.4. The indicators used in Sustainable Supply Chain Management Balanced Scorecard . . . . . 4.4.1. Economic indicators . . . . . . . . . . . . 4.4.2. Environmental indicators . . . . . . . . . 4.4.3. Social/societal indicators. . . . . . . . . . 4.5. Conclusion . . . . . . . . . . . . . . . . . . . . .

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General conclusion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167 Bibliography . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 Acronyms and Abbreviations . . . . . . . . . . . . . . . . . . . . . 185 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191