Unit G22 - Pearson Education Ltd

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2 The appropriate action to be taken to control workplace hazards. How are ... The operations of each member of staff should be monitored to ensure .... staff, you will be expected to monitor health and safety procedures in the workplace.
Introduction

This Unit is for people with responsibility for checking and coordinating heath and safety. The unit makes sure that the statutory and workplace instructions are being carried out. This should be an integral part of the Level 3 learner’s role. The main outcomes of the Unit are: 1 2

How to ensure that health and safety practices are being followed within work areas. The appropriate action to be taken to control workplace hazards.

How are learners assessed? The standards require evidence of consistent occupational competence, as defined by the standards, to be demonstrated through relevant work activities. A variety of assessment methods should be used to confirm competence. Assessment of knowledge should be integrated with the assessment of performance wherever possible and appropriate.

Assessment of performance and knowledge in the workplace All evidence must be derived from performance in the workplace. Simulation is not allowed for any performance evidence; however, the following methods of assessment may be used: • • • • • • •

Direct observation of the candidate in the workplace. Witness testimony by colleagues and line managers of the candidate’s successful performance of activities in the workplace. Documentary and other product-based evidence. A personal report by the candidate endorsed by colleagues. Questions. Discussion. Professional discussion.

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Monitor procedures to safely control work operations

Unit G22

Overview of resources Links to Key Skills

Links to Link to Level 3 Functional Skills Student Book

Comms Level 2

English Level 2 – Reading

p 15

G22.A1 Research health and safety legislation

This activity is designed to make sure the learners are aware of all the Comms health and safety legislation applicable to running a hairdressing salon. Level 2 There is an emphasis on how their role (monitoring and coordinating health and safety) relates to the specific legislation. The learners need to be able to apply this knowledge throughout the Unit, so it is essential they are fully conversant with the legislation. An answer sheet is provided for this activity.

English Level 2 – Reading and writing

pp 5–11

G22.A2 The work area and the people for whom you have responsibility

This should be revision from Level 2 and relates to the people they have responsibility for and the work area. It covers some specific terminology – you may want to use this in conjunction with G22.F1 Fact sheet 1. It also includes reference to the accident book and its requirements. An answer sheet is provided for this activity.

Comms Level 2

English Level 2 – Reading and writing

pp 12–13

G22.A3 Controlling hazards

The learners need to use their knowledge and carry out a salon inspection. They should log the hazards they have identified and decide what control measures should be implemented. This should be carried out at pre-determined intervals, as salon policy dictates.

Comms Level 2

English Level 2 – Reading and writing

pp 4, 5, 12

Resources

Notes

PowerPoint presentation G22.PP1 Correct lifting technique step-by-step

Step-by-step photos from the Level 3 Student Book.

Activity sheets

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Monitor procedures to safely control work operations

Unit G22

Links to Key Skills

Links to Link to Level 3 Functional Skills Student Book

The learners need to know the scope of their responsibilities. This may necessitate them having a meeting with their employer to ensure they are fully conversant. This information may be contained within their contract of employment. Whatever the case, they need to have a comprehensive list. Included is a pro-forma that they should use to record that health and safety inductions have taken place in their workplace.

Comms Level 2

English Level 2 – Reading and writing

pp 4–22

G22.A5 Monitoring health and safety of individual staff members

The operations of each member of staff should be monitored to ensure compliance. The results of this will determine whether further training is required. Again, this evidence is likely to be generated over a period of time. The learners should use the form provided and complete it with information from their workplace.

Comms Level 2

English Level 2 – Reading and writing

pp 4, 5

G22.A6 Health and safety research

This is a research activity. The learners are required to carry out research Comms as to where they can source reliable health and safety information. They Level 2 should then record their sources. They may wish to print any information they find.

English Level 2 – Reading and writing

Resources

Notes

G22.A4 Health and safety arrangements

Fact sheets G22.F1 The learners need to be able to communicate various aspects of health and safety with the staff for whom they are responsible. There should be Effective communication documentary evidence to support this. This evidence is likely to be generated over a period of time, to show continued monitoring.

Comms Level 2

English Level 2 – Reading

G22.F2 Glossary of health and safety terminology

Comms Level 2

English Level 2 – Reading

A glossary of useful terms relating to health and safety.

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pp 4–22

Monitor procedures to safely control work operations

Unit G22

Resources

Notes

Links to Key Skills

Links to Link to Level 3 Functional Skills Student Book

Additional resource Interactive knowledge check

Interactive quiz covering learning from Unit G22 for revision purposes, designed to be completed individually by learners (e.g. via a VLE).

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pp 3–25

Monitor procedures to safely control work operations

Unit G22

Scheme of work Much of this unit will be about the learners researching and carrying out their role of monitoring health and safety and recording their results. They will require guidance from their tutors. Their results may be used as evidence in their portfolio. Sessions*

Learning Outcomes

Activities and resources

Links to Key Skills

Introduce the Unit with a discussion on health and safety legislation.

1

2

Use question and answer to test the learners’ knowledge, then use the gapped handout to assess. This activity also includes information on the accident book.

G22.A2 Activity sheet 2: The work area and the people for whom you have responsibility

Start looking at specific legislation. The learners will need to research or recap from Level 2. This may take two sessions or be given as homework.

G22.A1 Activity sheet 1: Research health and safety legislation

Continue looking at health and safety legislation.

G22.A1 Activity sheet 1: Research health and safety legislation

Use the glossary to ensure understanding of the terminology used in the health and safety unit and then discuss the types of hazards found in salons.

G22.F2 Fact sheet 2: Glossary of health and safety terminology

The learners are then to complete the form in G22.A3 Activity sheet 3 with their findings and state the control measures required. This part of the activity is to be carried out in the workplace.

G22.A3 Activity sheet 3: Controlling hazards

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Comms Level 2

Comms Level 2

Monitor procedures to safely control work operations

Unit G22

Sessions*

3

4

Learning Outcomes

Activities and resources

Discuss with the learners the type of duties involved in their job roles – they may need to discuss this with their employer and then record the results. There is also a form to complete, recording the staff’s health and safety induction.

G22.A4 Activity sheet 4: Health and safety arrangements

Look at communication within the learners’ job role, relating to health and safety.

G22.F1 Fact sheet 1: Effective communication

Discuss monitoring health and safety and how to complete the form. This should be carried out for every member of staff. This will be carried out in the workplace.

G22.A5 Activity sheet 5: Monitoring health and safety of individual staff members

Ask the learners to research where they can obtain reliable sources of health and safety information.

G22.A6 Activity sheet 6: Health and safety research

* NB 1 session = 2 hours

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Links to Key Skills

Comms Level 2

Comms Level 2

Monitor procedures to safely control work operations

Unit G22

G22.A1 Activity sheet 1 Research health and safety legislation The salon owner should ensure the business has a health and safety policy, where statute requires. You should become familiar with the necessary legislation, including any workplace policies. This information should be given to you during your initial induction at the salon. There are numerous different pieces of health and safety legislation that apply to both the employer and employees of any business. Within your job role, you should also know what these are and how they apply to you. Research the legislation below and write down the employer’s and employees’ responsibilities under each. You should also write down your own responsibilities under the Health and Safety Act 1974. Remember, as a senior member of staff, you will be expected to monitor health and safety procedures in the workplace. Health and Safety at Work Act 1974 Employer’s responsibilities:

Employees’ responsibilities:

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Electricity at Work Regulations 1989 Employer’s responsibilities:

Employees’ responsibilities:

Personal Protective Equipment at Work Regulations 1992 Employer’s responsibilities:

Employees’ responsibilities:

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Unit G22

Control of Substances Hazardous to Health (COSHH) 2002 Employer’s responsibilities:

Employees’ responsibilities:

Manual Handling Operations Regulations 1992 Employer’s responsibilities:

Employees’ responsibilities:

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Fire Precautions Act 1971 Employer’s responsibilities:

Employees’ responsibilities:

Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR) 1995 Employer’s responsibilities:

Employees’ responsibilities:

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Unit G22

The Management of Health and Safety at Work Regulations 1999 Employer’s responsibilities:

The Provision and Use of Work Equipment Regulations 1998 Employer’s responsibilities:

Employees’ responsibilities:

Workplace (Health, Safety and Welfare) Regulations 1992 Employer’s responsibilities:

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Unit G22

G22.A1 Activity sheet 1 – solution Research health and safety legislation The salon owner should ensure the business has a health and safety policy, where statute requires. You should become familiar with the necessary legislation, including any workplace policies. This information should be given to you during your initial induction at the salon. There are numerous different pieces of health and safety legislation that apply to both the employer and employees of any business. Within your job role, you should also know what these are and how they apply to you. Research the legislation below and write down the employer’s and employees’ responsibilities under each. You should also write down your own responsibilities under the Health and Safety Act 1974. Remember, as a senior member of staff, you will be expected to monitor health and safety procedures in the workplace. Health and Safety at Work Act 1974 Employer’s responsibilities: To provide and maintain a safe working environment. To provide adequate welfare facilities. To provide safe systems of work. To provide information, training and supervision. To ensure the safe handling, storage and transportation of goods and materials. To provide and maintain safe equipment.

Employees’ responsibilities: Not to endanger yourself or others by your acts or omissions. To cooperate with your employer in order for their duties to be fulfilled. Not to misuse anything provided in the interests of health and safety. Report all accidents, incidents and unsafe conditions of practice.

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Electricity at Work Regulations 1989 Employer’s responsibilities: Make sure that all electrical equipment is properly maintained and in good working order. Ensure regular tests are carried out by a qualified person on each piece of electrical equipment. Ensure records are kept regarding the testing of all electrical equipment.

Employees’ responsibilities: You must cooperate with your employer to ensure they can fulfil their requirements. If you find any faulty equipment you must label it as faulty, so no one uses it, remove it from use and report it to the person responsible for health and safety.

Personal Protective Equipment at Work Regulations 1992 Employer’s responsibilities: To assess the need for the use of personal protective equipment. Supply personal protective equipment free of charge. Train staff in the use of personal protective equipment. Make sure the equipment is properly maintained and is fit for purpose.

Employees’ responsibilities: It’s your responsibility to use the personal protective equipment provided by your employer and report its loss if and when it becomes necessary.

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Control of Substances Hazardous to Health (COSHH) 2002 Employer’s responsibilities: To assess the risk to employees’ health and safety from the use of hazardous substances. To design or introduce appropriate measures to prevent or control employees’ exposure to hazardous substances. To make sure all employees follow the control measures and safety procedures and wear the personal protective equipment when appropriate. Monitor all employees’ exposure to hazardous substances and carry out appropriate surveillance to ensure all employees maintain good health. To give instruction and training about the potential risks and the precautions to take and make sure all staff are able to work with hazardous substances in a safe way.

Employees’ responsibilities: To make sure you store, handle, use and dispose of hazardous chemicals following workplace policies, manufacturer’s instructions and local bye-laws.

Manual Handling Operations Regulations 1992 Employer’s responsibilities: To assess the risks when manually handling loads, including: 

the tasks to be undertaken



the capabilities and limitations of the staff



the type of load to be handled



the working environment.

When the assessment is complete the employer must put systems into place to ensure the safety of all the staff.

Employees’ responsibilities: To take reasonable care for their own and others’ health and safety. To cooperate with their employer to make sure that the employer can carry out their role properly. To use equipment provided by the employer to help when moving loads. To follow all the safe systems of work.

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Fire Precautions Act 1971 Employer’s responsibilities: To implement fire safety in the salon, including providing escape routes, and to make sure the workplace complies with the fire regulations.

Employees’ responsibilities: To familiarise yourself with escape routes and salon evacuation procedures and follow them in the event of a fire.

Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR) 1995 Employer’s responsibilities: The employer must report: 

a death or major injury



an over 3 day injury



a dangerous occurrence



any work related illness.

Employees’ responsibilities: To report any accidents or incidents, no matter how small you may think they are.

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The Management of Health and Safety at Work Regulations 1999 Employer’s responsibilities: To effectively manage the health and safety within their business by: 

carrying out risk assessments to protect all employees and anyone else who enters the business premises



planning and implementing whatever control measures are deemed necessary



reviewing these measures on a regular basis



providing health and safety training to all employees.

The Provision and Use of Work Equipment Regulations 1998 Employer’s responsibilities: Prevent or control the risks to health and safety from any equipment used in the salon. This applies to all equipment both new and second hand. The equipment must be suitable for use and be used for the intended purpose. It must be maintained in a safe condition for use. It must be inspected on a regular basis by a competent person and records kept. It must be used only by people who have been trained and instructed in its proper usage.

Employees’ responsibilities: To inform your employer if you are unsure how to use any piece of work equipment so they can train/instruct you.

Workplace (Health, Safety and Welfare) Regulations 1992 Employer’s responsibilities: To make sure the workplace complies with the requirements of these regulations by: 

maintaining the workplace and all equipment and systems used there



ensuring there is adequate ventilation and lighting to work comfortably



keeping the workplace at a reasonable temperature



keeping the workplace clean and tidy



making sure there is enough room to work comfortably



making sure the floor is safe and workstations and seating are suitable



providing suitable washing and toilet facilities and somewhere to change into work wear



providing facilities for resting and eating, and clean drinking water and cups



removing waste materials regularly.

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Monitor procedures to safely control work operations

Unit G22

G22.A2 Activity sheet 2 The work area and the people for whom you have responsibility Complete the following gapped handout relating to client preparation and health and safety associated with styling long hair. The missing words can be found in the box below.

accident

delivery personnel

immediately

acts

duty

faulty

Procedure

alert

filing

omissions

Risk

legislation

staffrooms

business premises cabinet

hair

policies and procedures

care

hairdressing

Control measure

confidential

Hazard

stockrooms

walkways

cuttings

legislation

three

years

Data Protection Act The workplace refers to all areas of the business premises including the , toilets, of the salon and not just the part where

etc. This means every area is carried out.

There are certain terms relating to health and safety of which you should be aware as these will help you to clarify how they relate to the salon environment. – this is anything that has the potential to cause harm. – this is the chance, either high or low, that the harm caused by the hazard will occur. continued

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Monitor procedures to safely control work operations

Unit G22

– something that reduces and / or controls the risk to health and safety. Workplace instructions – this covers the salon’s . Statutory instructions – this covers all health and safety that is applicable to running a salon. – this is a series of clearly defined steps that explains or describes how to go about completing a specific task. Your responsibilities are not just to the staff in the salon and the clients but also to anyone who enters the

;

this may include representatives,

,

maintenance staff etc. Don’t forget you have a

of

under

the Health and Safety at Work Act – this means that you must not endanger yourself or others by your

(what you do) or

(what you don’t do). continued

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Unit G22

You should remain

to the presence of hazards at all

times as this will ensure the salon is a safe place to be and you are complying with the necessary

. You should deal with

any hazards that are within your limits of authority, e.g. keeping clear and ensuring the floor is dry and free from . Any hazards that you cannot deal with should be reported

to the person responsible, so

they can deal with the hazards thus ensuring the salon remains a safe environment. An example of something you may need to refer to the person responsible would be a

fire extinguisher.

The salon should have an

book of the latest issue to . Any

ensure compliance with the personal details entered in the accident book must be kept

. The latest issue accident books are designed to aid removal and storage of personal information to ensure confidentiality. An up-to-date accident book should be kept somewhere that can be accessed easily; however, any paperwork containing personal information should be removed and kept in a lockable . The accident book and records must be stored in a safe place for .

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Unit G22

G22.A2 Activity sheet 2 – solution The work area and the people for whom you have responsibility Complete the following gapped handout relating to client preparation and health and safety associated with styling long hair. The missing words can be found in the box below.

accident

delivery personnel

immediately

acts

duty

faulty

Procedure

alert

filing

omissions

Risk

legislation

staffrooms

business premises cabinet

hair

policies and procedures

care

hairdressing

Control measure

confidential

Hazard

stockrooms

walkways

cuttings

legislation

three

years

Data Protection Act The workplace refers to all areas of the business premises including the staffrooms

, toilets,

stockrooms

of the salon and not just the part where

etc. This means every area hairdressing

is carried out.

There are certain terms relating to health and safety of which you should be aware as these will help you to clarify how they relate to the salon environment. Hazard Risk

– this is anything that has the potential to cause harm. – this is the chance, either high or low, that the harm

caused by the hazard will occur. continued

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Monitor procedures to safely control work operations

Unit G22

Control measure

– something that reduces and / or

controls the risk to health and safety. Workplace instructions – this covers the salon’s .

policies and procedures

Statutory instructions – this covers all health and safety

legislation

that is applicable to running a salon. Procedure

– this is a series of clearly defined steps that explains

or describes how to go about completing a specific task. Your responsibilities are not just to the staff in the salon and the clients but also to anyone who enters the

business premises

this may include representatives,

delivery personnel

; ,

maintenance staff etc. Don’t forget you have a

duty

of

care

under

the Health and Safety at Work Act – this means that you must not endanger yourself or others by your omissions

acts

(what you do) or

(what you don’t do). continued

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Monitor procedures to safely control work operations

Unit G22

You should remain

to the presence of hazards at all

alert

times as this will ensure the salon is a safe place to be and you are complying with the necessary

legislation

. You should deal with

any hazards that are within your limits of authority, e.g. keeping walkways

clear and ensuring the floor is dry and free from

hair

cuttings

. Any hazards that you cannot deal

immediately

with should be reported

to the person responsible, so

they can deal with the hazards thus ensuring the salon remains a safe environment. An example of something you may need to refer to the faulty

person responsible would be a The salon should have an ensure compliance with the

accident

fire extinguisher. book of the latest issue to

Data Protection Act

. Any

personal details entered in the accident book must be kept confidential

. The latest issue accident books are designed to aid

removal and storage of personal information to ensure confidentiality. An up-to-date accident book should be kept somewhere that can be accessed easily; however, any paperwork containing personal information should be removed and kept in a lockable cabinet

filing

.

The accident book and records must be stored in a safe place for three

years

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.

Monitor procedures to safely control work operations

Unit G22

G22.A3 Activity sheet 3 Controlling hazards Have a good look around your salon – how many hazards can you find? Remember, a hazard is anything that has the potential to cause harm. Complete the following table with your findings, then decide what control measures should be implemented. Weekly inspections will help to ensure the workplace remains a safe place for all. Hazard

Control measure

e.g. Hair cuttings on the floor

Ensure ALL staff are instructed to sweep up the hair after they have carried out a cutting service / assistants routinely sweep the salon floor

Remember, your findings can help your employer to carry out their duties too.

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G22.A4 Activity sheet 4 Health and safety arrangements You need to be aware of the specific health and safety arrangements that cover your job role. These should be detailed in your contract of employment and also salon specific duties, e.g. what to do in the event of an emergency. 1

Write a comprehensive list of the specific health and safety arrangements within your job role (you may need to spend time with your employer discussing this). You must be aware of your responsibilities to be able to carry them out – remember, ignorance is no defence!

You should also check that all staff have had a health and safety induction to enable them to work safely and effectively.

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2

Research and complete the following form for your own salon to record the staff’s health and safety induction details.

Staff name

Date of H&S induction

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Employee signature

Trainer signature

Monitor procedures to safely control work operations

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G22.A5 Activity sheet 5 Monitoring health and safety of individual staff members You will need to monitor the health and safety activities of the staff you are responsible for. When you have carried this out, you need to communicate your findings both to the member of staff concerned and your employer. This information should not be available for all staff to see, as it is about specific staff members, but it will help both you and the employer to identify training needs within the business. Within the salon’s health and safety policy, the frequency of this monitoring of operations should be clearly stated. Looking at each individual staff member, you should be identifying areas where the staff are complying with health and safety and the areas where they are not. If there are areas of noncompliance, this may identify a training need. You will need to discuss this with the member of staff concerned and then decide what action needs to be taken, when and by whom. You and your employer should be able to see a clear picture of the health and safety compliance of all staff. You may find that all staff are non-compliant in one particular area; this would indicate that all the staff require training, or it may be just one member of staff, in which case the training may be given on a one-to-one basis. However, it may be wise to cover that area in your next staff meeting. Fill in the table below at your salon, using the above information to guide you. Name Activity

Date Compliant

Noncompliant

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Action / training needs identified

Timescale

Person responsible

Monitor procedures to safely control work operations

Unit G22

G22.A6 Activity sheet 6 Health and safety research You need to be aware of where you can gain reliable health and safety information, should the need arise. There are a number of sources that can provide you with reliable information, e.g. HABIA and The Health and Safety Executive (HSE). Carry out your own research and list your sources below.

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G22.F1 Fact sheet 1 Effective communication You have to be able to effectively communicate with the staff for whom you are responsible regarding health and safety. This may be carried out in several ways. Verbal communication 1

2

You may do this by holding staff meetings to discuss specific or various aspects of health and safety. This will ensure that all the staff are receiving the same information. There should be written details of these meetings, e.g. minutes. You may also communicate verbally on a one-to-one basis, when discussing the individual performance of staff relating to health and safety. Again, there should be some form of written documentation relating to this.

Written communication This may be in the form of a memo or a general notice for all staff, e.g. reminding the staff of policies and procedures. This list is not exhaustive, and your employer may have other ideas for gathering evidence to cover this. However, you will need to collect a variety of documentation relating to all of the above, to prove you are carrying out your role effectively. This evidence will be generated over a period of time. There should be a file specifically for health and safety documents (if there isn’t one, you will need to start one). This file should be kept in a safe place where all the information can be accessed by your employer and anyone else who needs to see it.

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Unit G22

G22.F2 Fact sheet 2 Glossary of health and safety terminology Control measures – something that reduces and / or controls the risk to health and safety. Hazard – this is something with the potential to cause harm, e.g. water on the floor. Legislation – this includes Acts of Parliament, Statutory Instructions, Regulations and Orders relating to health and safety that may affect people at work. Other people – this refers to everyone covered by the Health and Safety at Work Act and includes clients, staff, reps etc. Personal presentation – this includes personal hygiene, the correct use of personal protective equipment and clothing and accessories. Policy – this is a statement that directs the present and future decisions of the business. Procedure – this is a series of steps following a regular and definite order that implements a policy. Resources – this includes information, documentation, time, control measures, staff and equipment. Responsible person – this is the person that you should report any health, safety or welfare issue to. It may be your employer, salon manager or someone who has specific responsibility in that area. Risk – this is the likelihood, either high or low, that the harm caused by the hazard will occur. Workplace – the area in which you carry out your work. This also includes staffrooms, stockrooms etc. Worker – this is anyone who performs a service for an employer under a contract of employment or apprenticeship. This also includes people employed on a casual basis or those who are in training or volunteers. Working practices – this includes all procedures, use of materials, substances or equipment and the working procedures used to carry out work. It also includes the procedures for reporting hazards and unsafe working practices. Workplace instructions – these are the business’ instructions and statements, safe systems of work and guidelines on how to behave and perform tasks in the workplace. This also includes policies and procedures. Within this qualification there are also specific instructions that are as follows: • • • • •

The use of safe working methods and equipment. The safe use of hazardous substances. Smoking, eating, drinking and drugs. What to do in the event of an emergency. Personal presentation.

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Monitor procedures to safely control work operations

Unit G22

Unit G22

Correct lifting technique step-by-step

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Monitor procedures to safely control work operations

Unit G22 – Monitor procedures to safely control work operations

Unit G22

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Unit G22

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Unit G22

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Unit G22

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