Work Execution Management

Work Execution Management Training and Coaching Services

www.gpallied.com

The Need Now, more than ever, your maintenance team is expected to increase effectiveness and performance with fewer members. This isn’t a momentary staffing crisis - it’s the reality of doing business in a new economy and there is a solution. With effective planning and scheduling practices, it is possible for 30 maintenance technicians to yield the effect of 47. Thousands of staff hours can be harvested from non-valueadded activities. GPAllied can show you how through one of our Work Execution Management training sessions.

The strength of the GPAllied process lies in its immediate application of lessons learned. More than a traditional training course, our interactive workshops are designed in a way manner that immediately engages the participants, requires them to reflect on their current situation, and commences with the development of an actionable improvement plan to address the opportunities.

GPAllied offers our Work Execution Management training in several formats: Work Execution Management (WEM) (16 Hours): This session is the classroom component of the Work Execution Training package. Advanced ideas and concepts related to the planning and scheduling of maintenance work are presented, with multiple interactive exercises being applied that require the participant to immediately apply the lessons learned. Our feedback from these sessions is that they are highly engaging, practical, and immediately useful to the participants. Outage! The Planning and Scheduling Experience (8 Hours): This award-winning session presented by GPAllied is a unique and interactive business simulation game that replicates a real maintenance outage with the typical problems of parts, workforce constraints, quality control concerns, contractor issues, scheduling dilemmas, work orders, safety, risk assessments and more. The game is fun; yet, it drives foundational concepts and meaningful approach strategies, and it reinforces planning and scheduling concepts and best practices. The 16-hour WEM classroom session is a pre-requisite to this session, and they are often presented back-to-back over a 3-day period. Customized Maintenance Planner Boot Camp (40 Hours): These sessions combine the best of the Work Execution Management and Outage! sessions in a manner that immerses the maintenance planners within your organization into the process. An emphasis is placed on application of the lessons learned such that each participant leaves the training with their own personal examples of excellence to include high-quality job plans, maintenance schedules, and outage plans all developed during the training session. We look at these sessions as an opportunity to set new expectations for the planners and a significant growth opportunity for the organization’s capabilities.

Work Execution Management Benefits of the Process  Terminology  Core Beliefs  Maintenance Waste  Wrench Time  Activity: Maintenance Waste Identification Work Identification  Sources of Work  Formal Work Reporting  Work Request Content  Work Types  Emergency Work Protocol  Work Control Roles and Responsibilities  Planners Adding Value  A Maintenance Planner Does Not  Planning, Scheduling, Coordination  Activity: Roles and Responsibilities Prioritization and Backlog  Why Prioritize?  Work Prioritization Checklist  Activity: Work Prioritization  Backlog Calculation  How do we Use the Backlog?  Activity: Backlog Calculation Job Plans  Standard Work and Job Plans  Subjective vs. Quantitative Tasks  Job Plan Content Checklist  Job Plan Libraries  Activity: Fork Truck Construction Activity: Build a Job Plan

Scheduling – Routine and Outage  Scheduling and the Big Rock  Scheduling Time Horizon  Requirements for a Scheduling Process o Scheduling Team o Weekly Scheduling Timeline o Scheduling Meeting Agenda o Publishing and Communicating the Schedule  Activity: Weekly Scheduling Process  Activity: Develop a Weekly Schedule  Outage Planning o Identify Phase o Plan, Schedule, and Organize Phase o Check Readiness Phase o Execute Phase o Review and Improve Phase  Activity: Define the Outage Process Work Execution  Daily Work Coordination  Shift Turnover  Follow Up Work Orders  Closeout and Feedback  Work Execution Audits F.R.A.C.A.S. – R.C.F.A  Work Order Analysis  Continuous Improvement to Job Plans  Equipment Maintenance Plan Rationalization Measuring Performance in Work Execution Management  % Planned vs. % Unplanned Work  PM/PdM Balance  Backlog  Wrench Time  % Planned vs. Actual Hours  % Labor Scheduled  Schedule Compliance

Outage! The Planning and Scheduling Experience Facilitated by GPAllied, Outage! becomes a profound learning experience that provides the skills and understanding your organization needs to:    

Drive New Improvements and Behavioral Changes Reinvigorate your Planning and Scheduling Process Understand the Value of the Process Build Respect and Foster Teamwork in the Process (both Internal and External to the Maintenance Organization) Streamline the Workflow Process to Produce more time for Critical Needs

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GPAllied prepares your team for the Outage! simulation with two days of engaging instruction and team building exercises designed to reinforce maintenance planning and scheduling best practices. Participants prepare for Outage! by leveraging critical lessons such as:     

The importance of work identification and scope control Critical path management and resource leveling Quality control and assurance of parts and work results The need for clarity and accuracy on work orders The importance of standards

Following an early morning readiness check on the final day, each team begins the countdown. Simulating a live shutdown, Outage! pits team against team as they integrate work orders, parts, contractors, risks and emergencies within tight time constraints. Parts must be verified, kitted and staged. Nothing can be left to chance or costly consequences can occur, such as lengthy delays, re-work, downtime and overtime. The first team to complete the shutdown wins the Outage! simulation.

Award Winning Training OUTAGE! was selected by the Canadian Society of Training and Development (CSTD) for their 2007 INNOVATE award, as most innovative training project in Canada.

An informative video regarding the Outage! business-simulation can be found at: http://www.gpallied.com/resource-center/videos/

Who Should Attend this Training? Any Personnel Directly Involved with the Implementation, Execution, and or Management of a the Work Execution Management Process within their organization, to include:  Maintenance Planners  Maintenance Leaders  Reliability Engineers  Production Leaders  Operators  Storeroom Personnel  Engineering Resources

Why GPAllied? At GPAllied, we are very proud of our track record of delivering proven results to our customers, and the Work Execution Management Process is one in particular where immediate change and benefit is particularly visible. Simply put, we focus on making an immediate difference within your organization.

Let GPAllied Deliver Value to your Organization At GPAllied, we have three primary mechanisms for facilitating this change within your organization: Training: Our training sessions are highly interactive, providing the participants an opportunity to immediately apply what they have learned. We end each training session with an action planning exercise called “When I get back to work on Monday” where the participants are required to integrate what they have learned into an actionable plan that drives accountability and success. Process Design: Our subject matter experts can work with a select team of incumbents from within your organization to bridge the gap between a vision and goals to workable improvement plan that can be used as the backbone to your reliability improvement initiative. Coaching: Much of what is done in the maintenance and reliability world requires not only technical knowledge, but also process discipline. Our subject matter coaches can work within your organization for a defined period of time, guiding and coaching your people while modeling the desired behaviors. Coaching services are often a perfect compliment to a training and process design effort.

Contact GPAllied: If you are interested in learning more about our Work Execution Management services, please contact us at:

GPAllied Europe Guldensporenpark 21-Blok C B-9820 Merelbeke, Belgium Office: +32(0)9.210.17.20 Contact: Bart De Moor Email: [email protected]

www.gpallied.com